Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Senior Manager, Procure to Pay

We are looking for an experienced and proactive Senior Manager - Procure to Pay (P2P) to oversee and manage end-to-end P2P operations for a strategic client in the US Semiconductor industry, through a shared services delivery model. The role requires managing a team of approximately 10 professionals, ensuring delivery of high-quality services across purchase requisitioning, purchase order management, invoice processing, vendor master management, payments, and employee expense reporting. The role will be client-facing, accountable for SLA/KPI adherence, process improvements, team performance, and will play a pivotal role in supporting Oracle ERP transformation activities including UAT and SIT from Day 1.

Responsibilities

Lead a team of ~10 P2P professionals responsible for executing daily operational tasks including Purchase Requisition and Purchase Order (PO) Management, Invoice Processing and 3-way matching, Vendor Master Data Management, Payment Processing, Employee Expense Reporting and Helpdesk.*
Ensure accurate and timely execution of all P2P transactions in line with agreed SLAs.*
Oversee issue resolution, exceptions, and escalation management related to vendor payments and invoices.*
Serve as the primary point of contact for the client on all P2P-related matters.*
Lead client calls, governance meetings, and ensure proactive communication on operational performance, risk areas, and process changes.*
Build and maintain strong relationships with client stakeholders, including procurement, accounts payable, and finance teams.*
Drive team accountability and performance management in alignment with SLAs and KPIs.*
Monitor daily operations to ensure compliance, timeliness, and accuracy.*
Prepare and present periodic performance reports and dashboards to internal and client leadership.*
Identify opportunities to optimize and automate P2P processes, reduce cycle times, and improve controls.*
Ensure P2P processes are well-documented, standardized, and compliant with internal controls and audit requirements.*
Collaborate with procurement, finance, and IT teams to enhance system and process efficiency.*
Actively participate in the client's Oracle ERP transformation project from Day 1.*
Lead and coordinate User Acceptance Testing (UAT) and System Integration Testing (SIT) for P2P processes.*
Support change management, training, and knowledge transfer to ensure a successful transition to the new system.*
Recommend improvements in purchasing methodologies and procurement process flows and may actively participate in implementation and ongoing administration.*
Achieve year-over-year reductions in total costs of goods and services, while maintaining or improving supplier quality and service levels.*
Leverage and apply strong understanding of contracting and negotiating, risk mitigation, and supplier relationship management to manage supplier relationships and provide sustainable cost, quality, availability, and technology solutions with adherence to procurement policies.*
We seek qualifications in you!

Minimum Qualifications / Skills

Bachelor's degree in finance, Accounting, Business Administration or related field. MBA preferred.*
Relevant years in Procure to Pay or Accounts Payable domain with at least 3 years in a leadership role.*
Experience working in a shared services / BPO environment, preferably serving US-based clients.*
Strong working knowledge of Oracle ERP systems; experience in ERP transitions is a strong advantage.*
Deep understanding of end-to-end P2P cycle and related compliance, internal controls, and reporting.*
Proven track record in client management, team leadership, and performance improvement.*
Excellent communication, stakeholder engagement, and problem-solving skills.*
Preferred Qualifications/ Skills

Bachelor's degree in business administration, Supply Chain Management, Procurement, or a related field.*
Certifications such as CPSM, CIPS, or CSCP are an advantage.*
Excellent organizational and creative problem-solving skills.*
Demonstrated resourcefulness with critical attention to details.*
Experience working with clients in the Semiconductor or Manufacturing sectors.*
Working knowledge of tools like Coupa, Ariba, or other procurement platforms (if applicable).*
Lean Six Sigma certification is a plus.*
Familiarity with US GAAP and SOX compliance standards*
Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation*
Make an impact - Drive change for global enterprises and solve business challenges that matter*
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities*
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day*
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress*

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobSenior Manager

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingAug 20, 2025, 7:06:28 PM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time