Job Description

Job Category: Risk, Compliance & Governance: OverviewThe Senior Manager, Risk & Governance is responsible for identifying, evaluating, and managing Line 1 Risk, within the Retirement Solutions Business of MUFG Pension & Market Services. This role works closely with business leaders to ensure operational resilience and strengthen the first line of defence. By serving as a trusted partner and key contact for risk management matters, the role aims to establish positive relationships with key stakeholders, support informed decision-making, and promote a proactive risk management culture.The role ensures the business operates within the Board's risk appetite and complies with internal policies and regulatory requirements. Additionally, the role involves implementing effective controls and processes to manage risks, ensuring adequate capacity and capability to handle risks arising from business activities.Key Accountabilities and main responsibilitiesStrategic Focus

• Implement risk management frameworks, policies, and procedures tailored to RS Business, aligning with Group-level standards.
• Promote a strong risk culture and the 'Risk as a Mindset' approach within RS.
• Identify, assess, and monitor key operational, financial, and compliance risks.
• Conduct risk assessments to evaluate the impact and likelihood of identified risks.
• Support RS Business in understanding and adhering to risk appetite and tolerance, enhancing operational resilience.
• Collaborate with Line 2 Risk & Compliance to ensure clear ownership of Line 1 responsibilities.

Operational Management

• Coordinate daily risk management activities, ensuring adherence to the three lines of defence model.
• Lead incident tracking and management, ensuring timely escalation and resolution.
• Ensure compliance with AML/KYC and other regulatory obligations.
• Track and manage risk mitigation efforts, aligning with business objectives.
• Liaise with department heads on actions to address risks highlighted in internal audit reports.
• Identify training needs and oversee the development of risk competence across the business.
• Participate in project meetings, providing feedback on risk-related documentation.
• Develop and maintain key risk indicators (KRIs) to monitor and report risk exposure.
• Prepare risk reports and dashboards for senior management.
• Support incident management processes, including root cause analysis.
• Working with the QAS team to complete Tier 2 Quality reviews for any work quality checked by the GCC team.

People Leadership

• Uplift risk capabilities across RS, ensuring employees understand their role in risk management.
• Provide training, coaching, and support to build a proactive risk culture.
• Foster a culture of accountability, encouraging ownership of risk management activities.
• Communicate effectively to align staff with business objectives.
• Manage a team of risk specialists, guiding them through the risk assessment process.

Governance & Risk

• Foster a culture of risk awareness and compliance within RS Business.
• Ensure adherence to legal and regulatory requirements.
• Support and monitor assurance programs for effective risk management.
• Implement and enhance governance practices and control assessments.
• Report compliance and risk management status to relevant committees on regular intervals.
• Identify, assess and mitigate any new delivered risks for GCC transitions, ensuing visibility in Risk Forums.
• Review and update GCC risk profile , facilitating business assessment workshops and supporting the Line 2 Assurance reviews.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.Experience & Personal AttributesExperience

• Bachelor's degree in business, Finance, Risk Management, or related field. A master's degree is preferred
• Relevant certifications such as FRM, PRM, or equivalent
• Minimum of 10+ years of experience in risk management or operational risk, ideally within a line 1 function primarily from GCC
• In-depth understanding of risk management frameworks, policies, and processes.
• Proficiency in risk management tools and techniques.

Personal Attributes

• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and interpersonal skills to influence stakeholders and drive risk awareness
• Ability to work independently and take ownership of risk management activities
• High attention to detail and ability to manage multiple tasks and priorities.
• Strong stakeholder management and ability to build effective relationships across business lines.

About Us:MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.About the Team:Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

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