Job Description

About Loop

Loop Health is building the most trusted health benefits and insurance platform for modern Indian companies. We power insurance, healthcare access, and diagnostics for thousands of employers and their teams. This role sits at the heart of our revenue engine--where data quality, pricing accuracy, and execution speed directly impact customer experience and topline growth.

Role Overview

We're looking for a hands-on Senior Manager - Revenue & Policy Operations to lead a high-impact team responsible for:Cleaning, validating, and structuring policy booking data Sending pricing-ready data to insurers Ensuring zero-defect execution for policy issuance, endorsements, and renewals


You'll own people leadership, data quality, execution SLAs, and cross-functional coordination across Sales, Customer Success, and Insurers / TPAs

What You'll Own

Lead and scale a team of 10+ policy booking specialists Own end-to-end data flow from Sales Pricing Insurer submission Policy issuance Define and enforce data quality standards, validation rules, and audit checks Manage daily booking volumes, backlogs, and insurer TATs Solve for edge cases: complex endorsements, corrections, mid-term changes, escalations Partner with Product & Engineering to: Automate repetitive workflows Improve internal tools and booking pipelines Build dashboards for booking velocity, error rates, and insurer performance Act as the final accountability owner for pricing data sent to insurers

What You Bring

7-10 years of experience in: Data operations and analytics Team management and training Experience in insur-tech, fintech or technology businesses Experience in data quality operations, credit operations, or catalog operations in fintech/e-commerce businesses
3+ years formally managing analysts or ops teams Deep comfort with: SQL / Excel / Google Sheets Data QA workflows Large transactional datasets Proven track record of: Reducing operational error rates Improving TATs Scaling teams without quality loss Extreme attention to detail with high process discipline Ability to thrive in high-volume, high-velocity ops environments

What Success Looks Like in 12 Months

Booking error rates reduced to near-zero Insurer TATs meaningfully improved Clean handoff from Sales to Pricing to Insurer AI-assisted and automated booking workflows live A high-performing, accountable team you've built and developed

Why This Role Is Special

You directly influence revenue, customer trust, and cash flow You shape the core operating backbone of a fast-scaling health insurance business * You get true ownership--people, systems, SLAs, and outcomes