Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .
Inviting applications for the role of Senior Manager - Recruitment
The Senior Manager of TA will be responsible for overseeing all aspects of hiring.
Responsibilities:
Collaborate with senior leadership to develop and implement effective talent acquisition strategies to meet the clients' staffing needs.
Oversee the entire recruitment process, including sourcing candidates, conducting interviews, making job offers, and ensuring successful onboarding.
Partner with department heads and hiring managers to understand their staffing needs and ensure that job descriptions are aligned with organizational goals.
Ensure all recruitment activities comply with labor laws and company policies.
Track and analyze recruitment metrics (time-to-fill, cost-per-hire, quality of hire) and provide reports to senior management to identify areas of improvement.
Proactively build and maintain a pool of qualified candidates for current and future job openings.
Promote the client as an employer of choice by participating in job fairs, networking events, and social media outreach to increase brand awareness.
Oversee the use of applicant tracking systems (ATS) and other recruitment technologies to streamline processes and improve efficiency.
Ensure smooth transition for new hires by overseeing the onboarding process, ensuring compliance with company policies, and helping with initial orientation.
Champion the department's process improvement efforts to drive efficiency and accuracy with a focus on ensuring strong controls are in place
Manage, direct, and develop assigned personnel, to ensure team and individual expectations are achieved. Responsible for priority setting and hiring. Ensures staff is trained in departmental processes and procedures to meet goals and expectations.
Provide a data driven understanding of the job market to influence internal stakeholders and advance best-in-class strategies that elevate our recruitment processes.
Drive proactive sourcing and recruiting strategies identifying optimal markets and talent opportunities.
Optimize resource utilization in response to business needs.
Report and analyze operational metrics inclusive of ensuring all service level agreements are upheld within regional teams.
Partner with IT to ensure new functionality, system updates, year-end acquisitions, etc. are handled in the efficient, structured environment with thorough testing and quality assurance to minimize the impact of the production environment.
Provides supervision, review of work product, and coaching of direct reports as it relates to performance and developmental goals and appraises their performance throughout the year.
Other duties as assigned.
Execute all operational processes, and associated documentation, that support the hiring process, ensuring standardized processes and procedures are followed to meet or exceed all Service Level Agreements (SLAs).
Build standardized, operationally efficient and excellent candidate and requisition management processes (requisition creation, verification of candidate eligibility) and drive accuracy, consistency, and timeliness in performance of these processes among team
Qualification we seek in you!
Minimum Qualifications:
Bachelor's degree in Human Resources, Business Administration, or related field (preferred).
Experience in talent acquisition, with relevant years in a supervisory or leadership role.
Strong knowledge of recruitment processes, sourcing techniques, and applicant tracking systems (ATS).
Proven ability to develop and implement effective recruitment strategies.
Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization.
Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience in data analysis and using recruitment metrics to drive improvements.
Proficiency with Microsoft Office including advanced knowledge of Excel
Preferred:
Exceptional interpersonal, verbal, and written communication skills
Expert in building and maintaining professional relationships
Ability to manage and influence the diverse set of stakeholders
Must be attentive to detail and accuracy and committed to excellence and quality.
Strong analytical, research, and problem-solving skills required.
Strong verbal and written communication skills, including the ability to interact professionally with a diverse group
Handles pressure well, adjusts plans to meet change needs and acts on opportunities
Comfortable working in a dynamic, fast-paced environment
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required