General Manager - Operations / Director - Operations
Role Summary
The Senior Quality Manager will lead the company's quality function to ensure that Powerlux products -- Silent Generators, Lighting Towers, and fabricated components -- consistently meet customer expectations, international standards, and regulatory requirements. The role demands strategic oversight of quality systems, hands-on problem-solving in production, and strong collaboration across departments to drive a culture of continuous improvement.
Key Responsibilities
1. Quality System Leadership
Develop, implement, and maintain ISO, BIS, CE, and other applicable quality management systems.
Ensure compliance with IS/ISO 8528 and other product-specific standards.
Conduct internal quality audits and prepare for external audits or customer inspections.
2. Product & Process Quality
Define and monitor critical quality parameters for sheet metal fabrication, genset assembly, panel assembly, and final product testing.
Approve quality plans (QAP), inspection test plans (ITP), and process control documents.
Lead root cause analysis (RCA) for non-conformities using tools such as 8D, Fishbone, FMEA, and implement corrective and preventive actions (CAPA).
3. Supplier Quality Management
Audit and qualify key suppliers for engines, alternators, sheet metal, and other components.
Establish incoming material inspection criteria and supplier performance rating systems.
Drive supplier improvement programs to reduce defects and cost of poor quality.
4. Customer Focus & Compliance
Address customer complaints, warranty issues, and field failures with structured problem resolution.
Ensure documentation and certifications are in place for domestic and export markets.
Liaise with regulatory bodies and certification agencies for product approvals.
5. Team Development & Culture
Build and lead a team of quality engineers, inspectors, and auditors across fabrication and assembly units.
Provide training on quality tools, standards, and processes to drive awareness and ownership.
Foster a company-wide "First Time Right" and "Zero Defect" culture.
6. Continuous Improvement & Cost Control
Monitor quality KPIs -- rejection rate, rework cost, warranty cost, delivery performance.
Identify and implement cost reduction opportunities without compromising quality.
Use Lean, Six Sigma, and other methodologies to optimize manufacturing processes.
Required Qualifications & Skills
Education:
BE / B.Tech in Mechanical / Electrical / Production Engineering.
Experience:
10-15 years in quality management in capital goods, heavy fabrication, gensets, construction equipment, or similar industries.
Strong knowledge of ISO 9001, BIS, CE, and applicable product standards (IS/ISO 8528 preferred).
Hands-on experience in sheet metal fabrication and assembly processes.
Proficiency in quality tools: 8D, PPAP, FMEA, MSA, SPC, Control Plans.
Excellent leadership, communication, and cross-functional collaboration skills.
Exposure to export quality requirements and documentation preferred.
Green Belt / Black Belt Six Sigma certification (desirable).
Key Performance Indicators (KPIs)
Reduction in in-process and final rejections.
Improvement in first-pass yield.
Reduced warranty claims and cost of poor quality.
Supplier quality performance index.
Successful external audit results and certifications.
Job Types: Full-time, Permanent
Pay: ?800,000.00 - ?1,200,000.00 per year
Benefits:
Food provided
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
Mandideep, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Experience in Genset Industry.
At least 8-10 years of experience in Qulaity department.
Work Location: In person
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