At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI
, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers
lasting
value for leading enterprises
globally.
Through our
deep business knowledge, operational excellence, and
cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation
,
our teams
implement
data, technology, and AI
to
create tomorrow, today.
Get to know us at
genpact.com
and on
LinkedIn
,
X
,
YouTube
, and
Facebook
Inviting applications for the role of
S
e
n
i
o
r
M
a
n
ager -
AI Senior Engineer
-Agentic AI!
In this role,
you'll
be part of Genpact's transformation under
GenpactNext
, as we lead the shift to Agentic AI Solutions--domain-specific, autonomous systems that redefine how we deliver value to clients.
You'll
help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.
In this role
you'll
be
leveraging
Azure's advanced AI capabilities or AWS Advance Ai capability, including Azure Machine
Learning ,
Azure OpenAI,
PrompFlow
, Azure Cognitive Search, Azure AI Document
Intelligence,AWS
Sage Maker, AWS Bedrocks to deliver scalable and efficient solutions. You will also ensure seamless integration into enterprise workflows and operationalize models with robust monitoring and optimization.
Responsibilities
AI Orchestration - Design and manage AI Orchestration
flow using tools such as:
Prompt Flow, Or
LangChain
; Continuously evaluate and
refine models
to ensure
optimal
accuracy, latency, and robustness in production.
Document AI and Data Extraction
, Build AI-driven workflows for extracting structured and unstructured data
fromLearning
, receipts, reports, and other documents
using Azure
AI Document Intelligence, and Azure Cognitive Services.
RAG Systems -
Design and implement retrieval-augmented generation (RAG) systems using vector embeddings and LLMs
for intelligent and efficient document retrieval;
Optimize
RAG workflows for large datasets and low-latency operations.
Monitoring and Optimization
- I
mplement advanced monitoring systems using Azure Monitor, Application Insights, and Log Analytics to track model performance and system health; Continuously evaluate and refine models and workflows to meet enterprise-grade SLAs for performance and reliability.
Collaboration and Documentation - Collaborate with data engineers, software developers, and DevOps teams to deliver robust and scalable AI-driven solutions; Document best practices, workflows, and troubleshooting guides for knowledge sharing and scalability.
Qualifications we
seek
in you
Minimum Qualifications
Proven experience
with
Machine Learning, Azure OpenAI,
PrompFlow
, Azure Cognitive Search, Azure AI Document Intelligence
, AWS Bedrock, SageMaker;
Proficiency
in building and
optimizing
RAG systems
for document retrieval and comparison.
Strong understanding of AI/ML concepts, including
natural language processing (NLP
),
embeddings, model fine-tuning, and evaluation
; Experience in applying machine learning algorithms and techniques to solve complex problems in real-world applications; Familiarity with state-of-the-art
LLM architectures and their practical implementation
in production environments; Expertise in designing and managing
Prompt Flow pipelines
for task-specific customization of LLM outputs.
Hands-on experience
in training LLMs and evaluating their performance
using
appropriate metrics
for accuracy, latency, and robustness; Proven ability to iteratively refine models to meet specific business needs and
optimize
them for production environments.
Knowledge of
ethical AI practices and responsible AI frameworks
.
Experience with CI/CD pipelines using Azure DevOps or equivalent tools; Familiarity with containerized environments managed through Docker and Kubernetes.
Knowledge of Azure Key Vault, Managed Identities, and Azure Activ
e Directory (AAD) for secure authentication.
Experience with
PyTorch
or TensorFlow.
Proven
track record
of developing and deploying Azure-based AI solutions for large-scale, enterprise-grade environments.
Strong analytical and problem-solving skills, with a results-driven approach to building scalable and secure systems.
Why join Genpact?
Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.