Job Description

We are looking

Senior Manager Operations

at

Be Well Hospital

Should be 15yrs Experience in Health care

Male candidate preferable

2. Key ResponsibilitiesA. Hospital Operations Management

Oversee the end-to-end daily operations of the hospital. Ensure smooth coordination between Nursing, Front Office, Housekeeping, Security, Billing, Pharmacy, and Support Services. Implement and monitor SOPs across all operational areas. Handle escalations related to patient care, service quality, and operational delays.

B. Patient Experience & Service Excellence

Ensure high-quality patient care delivery through continuous monitoring and feedback systems. Resolve patient and attendant grievances promptly. Conduct daily patient rounds and ensure timely services.

C. Quality, Compliance & Safety

Ensure compliance with NABH/ISO standards and internal audit requirements. Maintain hospital safety, infection control practices, and statutory documentation. Coordinate with Quality Team for audits, incident reporting, and process improvements.

D. Manpower Management

Oversee deployment of non-clinical staff based on operational needs. Coordinate with HR for recruitment, training, discipline, attendance, and performance review. Ensure 24/7 availability of critical staff and emergency support teams.

E. Financial & Resource Management

Support budgeting, expense control, and cost optimization initiatives. Monitor housekeeping, biomedical, security vendor bills, and facility maintenance costs. Ensure optimal utilization of hospital equipment, consumables, and infrastructure.

F. Vendor, Facility & Infrastructure Management

Manage contracts related to security, housekeeping, cafeteria, laundry, ambulance, etc. Ensure timely preventive and breakdown maintenance of hospital equipment and facilities. Coordinate with engineering and biomedical teams for compliance.

G. Strategic & Administrative Responsibilities

Support management in planning and executing operational improvement projects. Prepare and submit daily/weekly/monthly MIS reports. Ensure coordination during key hospital activities, audits, and events. Maintain strong communication with doctors, HODs, and management.

3. Skills & Competencies

Strong leadership and decision-making skills Excellent communication and interpersonal skills Deep understanding of hospital operations and regulatory standards Ability to manage crises and emergency situations Financial and analytical acumen Strong patient-centric approach Ability to manage multi-disciplinary teams

Interested candidates share resume to this no -7402723409

Job Type: Full-time

Pay: ₹50,000.00 - ₹70,000.00 per month

Work Location: In person