Job Description

About Us


ACKO, India\xe2\x80\x99s first digital insurance company is on a mission to fundamentally redefine how the world experiences insurance.


ACKO embarked on its journey to craft a versatile insurtech solution that centers around the customers needs. Today, we stand as a testament to our commitment, addressing long-standing challenges and establishing new benchmarks in the industry.


We are not just another conventional insurance firm. We are not the people consulted solely for claims\xe2\x80\x9d. Anchored in a tech-centric philosophy, our approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customer\'s; insurance requirements.


Our tech-first approach ensures that customers benefit from a seamless and holistic fulfillment experience, distinct from the norm.


ACKO, as a brand, stands as a resilient safety net, a beacon of protection, adeptly shouldering individuals, families, and enterprises through the complex and often unpredictable currents of life. This steadfast commitment is underscored by the unwavering support of our marquee investors, including Binny Bansal, Amazon, Ascent Capital, Accel, SAIF, Catamaran, General Atlantic, and Multiples.


Our strategic partnerships with prominent businesses in the digital ecosystem; the likes of Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, and the GOMMT group, further exemplify ACKO\xe2\x80\x99s commitment to forging alliances that amplify the impact of ACKO\xe2\x80\x99s business. The impressive reach of our products, having touched the lives of over 75 million unique users, further attests to its significance.






Roles & Responsibilities:

• To conceptualize, drive and govern strategic initiatives for the Operations function
• To undertake innovative methods of process improvement(s) and launch projects enabling efficiency and enhanced customer experience.
• Champion continuous improvement as way of living.
• Ability to solve for business challenges through process re-engineering and digital transformation.
• To be responsible for facilitating Process Change Management
• Ability to deliver projects with desired quality, on time and within budget
• To ensure weekly governance & update on the project tracking and update to the different
• Stakeholders involved along with monthly department performance update to senior Leadership.
• To be responsible for competition benchmarking on best practices and innovations.

• Obsessed with problems solving.
• Excellent communication & interpersonal skills.
• Strong analytical skills
• Project Management
• Detail Orientation

• B.E/B. Tech from Tier-I Institute, MBA would be plus.
• 4-6 years of experience in process excellence, project management.
• Certification in Lean Six Sigma will be preferred.

• Obsessed with problems solving.
• Excellent communication & interpersonal skills.
• Strong analytical skills
• Project Management
• Detail Orientation