Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on , , , and .
Inviting applications for the role of Senior Manager, Lease Administration & Global Facilities Management (GFM)
The jobholder will report to the Account Operations Leader and will be responsible for a range of tasks mentioned below.
Responsibilities
Supervising the team of Lease administrators ensuring the SLAs are met
Serves as the main point of contact advising on actions to improve the efficiency and effectiveness of the team for projects and department process management
Consults with stakeholders and vendor partners regarding facilities Key Performance Indicators (KPIs), reports, or relevant energy projects
Supports project rollouts by evaluating and making recommendations related to Facilities, including organization of materials and training to support the rollout
Completes monthly actionable reports to drive departmental direction
Ensure that team follows all the required guidelines to process each request
Preparing and finalizing monthly dashboards with the client
Work allocation and completing review of the processing by the team
Review SOP & get client approval for the same
Review critical information from Lease Document (both from landlord & tenant perspective)
Evaluating rental reports and ensure the Tenant is correctly charged
Review the rent & other charges & report based on the lease document
Reviewing & reporting Lease related Data
Ensuring accuracy of Documents and request changes if required
Should be able to deal with clients on Phone for any query or information
Collects & Maintain Monthly sales records
Data management and Global Facilities Management (GFM) reporting with regards to facilities operations e.g. asset management reports, space utilizations, energy & water consumptions, project reporting, real estate management (REM) reporting etc.
Analytics support on project reviews, cost optimization, renovations, payments, vendor/contractor analysis etc.
Reporting and identifying opportunities of improvement on ESG related aspects for real estate assets
Qualifications we seek in you!
Minimum Qualifications
B. Com / Masters with some years of experience in Lease Administration & Global Facilities Management
Strong working knowledge of lease administration and GFM tools and reporting structures
Good communication and very good analytical skills
Good Knowledge of MS Office
Team leading experience
Very good spoken English
Preferred Qualifications/ Skills
A great teammate with an excellent interpersonal skill
Able to work under pressure
Equipped with a high degree of integrity and drive
Ability to deliver as per timelines
Results-oriented
Be able to provide an excellent level of customer service
Understanding to customers' concerns whilst maintaining focus on business needs
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.