Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of

Assistant Manager, Manager,

Senior Manager

-

Knowledge Management

In this role we are seeking

you as a

training leader in the London Insurance

Market

should have a mix of technical

expertise

, industry knowledge, and strong facilitation skills to effectively

lead and enhance our knowledge management initiatives. This role is pivotal in ensuring that our teams have access to the right information at the right time, driving efficiency and

innovation across the organization

Responsibilities

Develop and implement comprehensive knowledge management strategies aligned with organizational goals

Lead initiatives to capture, organize, and share knowledge across the organization

Collaborate with cross-functional teams to

identify

knowledge gaps and develop solutions

Oversee the creation and maintenance of knowledge repositories, ensuring they are up-to-date and accessible

Promote a culture of knowledge sharing and continuous learning through training and awareness programs

Monitor and evaluate the effectiveness of knowledge management initiatives,

making adjustments

as needed

Stay current with industry trends and best practices in knowledge management

Qualifications

we

seek

in you!

Minimum qualifications

/Skills

Industry Knowledge & Technical Expertise

Understanding of London Market Processes (Underwriting, Claims, Policy Administration, Delegated Authority)

Knowledge of Lloyd's & Company Market Operations

Familiarity with Regulatory & Compliance Requirements (FCA, PRA, Lloyd's Minimum Standards)

Experience with Insurance Market Systems (PPL, LIMOSS, DXC's Bureau Services, ECF, IMR)

Reinsurance & Broker Interaction Knowledge

Training & Facilitation Skills

Instructional Design & Curriculum Development

Ability to Simplify Complex Topics

Engaging Presentation & Communication Skills

Virtual & In-Person Training Delivery

Coaching & Mentoring Capabilities

Analytical & Problem-Solving Skills

Ability to Assess Skill Gaps & Training Needs

Data-Driven Approach to Learning Effectiveness

Customizing Training for Different Audiences (Underwriters, Claims Handlers, Brokers, Operations)

Technology & Digital Training Skills

Proficiency

in Learning Management Systems (LMS)

Use of Digital Training Tools & E-Learning Platforms

Familiarity with AI & Automation in Insurance Training

Stakeholder Management & Collaboration

Engaging with Senior Leaders & SMEs

Working with Underwriters, Brokers, and Claims Teams

Cross-Functional Collaboration with Compliance & IT Teams

Preferred

Q

ualifications/Skills

Collaborative approach towards resolving the issues with stakeholders & peers/sub-process areas

Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to participate

in our hiring process in any other way. Examples of such

scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobSenior Manager

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 21, 2025, 2:15:50 AM

Unposting DateOngoing

Master Skills ListDomain

Job CategoryFull Time