Job Description

Location
Gurugram, Haryana, India
Category
Corporate
Job Id
GGN00002036
Tech Ops / Maintenance - Management & Administrative
Job Type
Full-Time
Posted Date
07/16/2025

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.



Come join us to create what's next. Let's define tomorrow, together.

Description

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At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities



Reporting to the Director-Inventory Management & Strategy, the Senior Manager-Inventory Management manages the team responsible for data and analytical tools and dashboards including predicative and ad hoc reporting support The Senior Manager is also accountable for developing strategic and tactical inventory plans for rotable and expendable parts of inventory investment (OEM or PMA) s to adequately support line maintenance, airframe overhaul, base maintenance, aircraft modification activities, and cabin provisioning Manage the team in making daily strategic adjustments to station inventory levels for rotable and expendable parts to support the maintenance operations This includes, but not limited to, analyzing and establishing system service levels that support operations at the least total cost, adjusting allocations/ROPs to support service levels with expected flying and maintenance changes, being accountable for life cycle of inventory - inception through final disposition and being accountable for performance against plan Mentor team to develop in their roles and skillsets Identify opportunities to improve United's maintenance operations and provide various tech ops divisions data driven insights through analytics Build high-quality operational dashboards and reports for Tech Ops leadership, front-line management, and individual business teams throughout the organization Document the Tech Ops data landscape, maintain an inventory of reports, and plan for report consolidation, elimination, and/or improvement Monitors automation /execution planning tools driving continuous improvement through the systematic use of tools and techniques

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for

United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

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What's needed to succeed (Minimum Qualifications):

Bachelor's degree Eight (8) years of experience in analytics, managing procurement activities, material requirements planning, supply chain, expediting, or similar experience At least 3 years' experience in a leadership/supervisory role Deep understanding of data structures, relationships, and efficient transformations
Familiarity with all parts of the data ecosystem - acquisition, engineering, storage, management, analysis, visualization, and deployment Knowledge and application of data visualization best practices to produce meaningful, elegant dashboards Proficiency writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.) Ability to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomes Exposure to JavaScript, D3, HTML, CSS / front-end development Able to lead and direct a multidisciplinary team Comprehensive understanding of material logistics and supply chain management Strong leadership, coaching and communication skills Self-motivated and engrained continuous improvement experience Strategic thinker with proven track record of implementing innovative solutions Strong project management skills with the ability to handle multiple and competing priorities Strong people skills and ability to develop internal and external relationships Working knowledge of SQL or other data query language Able to travel regularly (up to 30%) across network Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree Lean Six Sigma Green/Black Belt certification Airline, aviation or Original Equipment Manufacturer (OEM) experience Experience leading people Experience managing budgets Formal instruction in Lean Six Sigma/Continuous Improvement methodologies Experience with SAS statistical analysis Knowledge of UI/UX design principles preferred
Experience with the Project Management Lifecycle (PMLC) - taking projects from envision stage through activation preferred Involvement with agile technology development preferred * Background integrating data outputs into production-level IT applications preferred