Job Description

Job Title: Senior Manager - Human Resources

Location:

Tiruvalla, Kerala

Department:

Human Resources

Employment Type:

Full-Time

Reporting To:

Managing Director

Position Summary

We are seeking an experienced and people-centric

Senior Manager - Human Resources

to lead the HR function at our multispeciality hospital in Tiruvalla. This is a

senior leadership role

requiring

hands-on hospital HR experience and proven exposure to NABH compliance

.

The role combines

strategic HR partnership

with

strong operational leadership

, ensuring effective recruitment, workforce stability, statutory compliance, and readiness for NABH assessments.

This position is not a learning role. Candidates must have prior NABH-compliant hospital HR experience.

Key Responsibilities

1. Recruitment & Onboarding

Manage end-to-end recruitment for doctors, nurses, paramedical staff, and administrative personnel Prepare and update job descriptions; manage job postings and interview coordination Conduct and oversee

background verification and credentialing

, especially for clinical staff Plan and conduct structured induction and orientation programs

2. HR Operations & Administration

Maintain accurate employee records, attendance, leave, and personnel files Supervise payroll processing and coordinate with Finance for timely salary disbursement Ensure implementation of HR policies, hospital rules, and code of conduct Handle appointment letters, confirmations, transfers, resignations, and exit processes

3. Employee Relations & Workforce Welfare

Foster a positive, respectful, and disciplined work culture across departments Address employee grievances and manage conflict resolution fairly and confidentially Plan and implement staff welfare, engagement, and retention initiatives Ensure punctuality, discipline, and ethical conduct while being sensitive to clinical operations

4. NABH Compliance & Statutory Documentation (Critical Role Requirement)

Own and manage HR-related NABH standards and documentation (Chapter 5)

Ensure readiness for

NABH assessments, surveillance audits, and renewals

Maintain HR documentation for labour inspections, audits, and hospital licensing Ensure compliance with labour laws, ESI, PF, Gratuity, and other statutory requirements Liaise with NABH assessors, government authorities, auditors, and external consultants Maintain strict confidentiality of employee and sensitive hospital information

5. Performance Management & Training

Design and manage performance appraisal systems for hospital staff Identify training needs and coordinate mandatory and role-based training programs Partner with department heads on goal-setting, evaluations, and workforce planning

Mandatory Qualifications & Experience

Bachelor's or Master's degree in Human Resources, Business Administration, or a related field

Minimum 6-8 years of HR experience in a hospital

Hands-on experience with NABH compliance is mandatory

Prior involvement in

NABH audits, assessments, or renewals

is required Strong working knowledge of

hospital staffing norms

(nurses, doctors, paramedical staff) Experience handling

labour inspections, statutory audits, and healthcare compliance

Proficiency in HR software, payroll systems, MS Office, and documentation management Excellent communication, problem-solving, and interpersonal skills Ability to work independently, handle pressure, and manage sensitive situations calmly

Candidates without prior NABH-compliant hospital HR experience will not be considered.

Work Schedule

Full-time, on-site position Availability during emergencies or critical staff issues may occasionally be required

Compensation

Compensation is aligned with the seniority and criticality of the role

Proven NABH-compliant hospital HR experience is a prerequisite for this salary band

Why Join Us

Opportunity to lead and strengthen HR in a growing multispeciality hospital Direct impact on patient care through workforce quality and compliance Leadership visibility and long-term growth opportunity
Job Types: Full-time, Permanent

Pay: ₹60,000.00 - ₹80,000.00 per month

Benefits:

Provident Fund
Experience:

NABH: 5 years (Required)
Location:

Tiruvalla, Kerala (Required)
Work Location: In person