Job Description

Sr. / Manager - HR Operations

Location:

Domlur, Bangalore - Work From Office

Experience:

10+ years

About the Role

As the

HR Operations Manager

, you will lead the backbone of our people engine--overseeing the entire employee lifecycle, ensuring operational excellence across payroll, compliance, benefits, HR help-desk, vendor management, and governance. You will lead a small team and drive process rigour, automation, and reporting.

What You'll Own

Manage the complete

employee lifecycle (onboarding exit)

with high-quality SLAs. Oversee

Payroll, compliance, benefits, and HR documentation

in partnership with internal stakeholders. Run the

Employee Help-desk

and drive resolution efficiency and service excellence. Own

HR governance

, policy adherence, process audits & hygiene. Manage and evaluate

HR vendors

--payroll partners, background verification, insurance, etc. Deliver

people analytics & dashboards

using Google Sheets and HR systems. Drive

continuous improvement

, automation, and standardisation. Lead and mentor a sharp & lean HR Ops team.

What Makes You a Great Fit

Strong understanding of

HR Ops in a high-growth / multi-business setup

. Hands-on mindset with comfort managing high operational volumes. Analytical, detail-oriented, and strong with data reporting. Excellent stakeholder management & execution discipline.

Requirements

Bachelor's / Master's degree in Human Resources, Business Administration, or a related field. 8-10 years of experience in HR operations or a related field, with 2-4 years in a managerial role. Strong understanding of HR laws, policy development, and best practices. Excellent leadership, communication, and interpersonal skills. Proficiency in HRIS, data analytics, and reporting tools. Ability to work under pressure and manage multiple priorities effectively. Strong problem-solving skills and attention to detail. * Experience in driving process improvements and change management initiatives.