Job Description

Sr. / Manager - HR Operations
Location: Domlur, Bangalore - Work From Office
Experience: 10+ years
About the Role
As the HR Operations Manager, you will lead the backbone of our people engine--overseeing the entire employee lifecycle, ensuring operational excellence across payroll, compliance, benefits, HR help-desk, vendor management, and governance. You will lead a small team and drive process rigour, automation, and reporting.
What You'll Own

• Manage the complete employee lifecycle (onboarding ? exit) with high-quality SLAs.
• Oversee Payroll, compliance, benefits, and HR documentation in partnership with internal stakeholders.
• Run the Employee Help-desk and drive resolution efficiency and service excellence.
• Own HR governance, policy adherence, process audits & hygiene.
• Manage and evaluate HR vendors--payroll partners, background verification, insurance, etc.
• Deliver people analytics & dashboards using Google Sheets and HR systems.
• Drive continuous improvement, automation, and standardisation.
• Lead and mentor a sharp & lean HR Ops team.

What Makes You a Great Fit

• Strong understanding of HR Ops in a high-growth / multi-business setup.
• Hands-on mindset with comfort managing high operational volumes.
• Analytical, detail-oriented, and strong with data reporting.
• Excellent stakeholder management & execution discipline.

Requirements

• Bachelor's / Master's degree in Human Resources, Business Administration, or a related field.
• 8-10 years of experience in HR operations or a related field, with 2-4 years in a managerial role.
• Strong understanding of HR laws, policy development, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in HRIS, data analytics, and reporting tools.
• Ability to work under pressure and manage multiple priorities effectively.
• Strong problem-solving skills and attention to detail.
• Experience in driving process improvements and change management initiatives.

Skills Required