Job Description

Senior ManagerEXL/SM/1372388


Direct MarketingGurgaon
Posted On
05 Jun 2025
End Date
20 Jul 2025
Required Experience
4 - 7 Years



Basic Section
Number Of Positions


1


Band


C2


Band Name


Senior Manager


Cost Code


D014249


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


New


Max CTC


1500000.0000 - 2500000.0000


Complexity Level


Not Applicable


Work Type


Hybrid - Working Partly From Home And Partly From Office


Organisational
Group


Analytics


Sub Group


Analytics Common


Organization


Direct Marketing


LOB


Analytics


SBU


Services


Country


India


City


Gurgaon


Center


EXL - Gurgaon Center 38




Skills
Skill


ANALAYTICAL SKILLS


INSURANCE


INSURANCE BUSINESS ANALYSIS


STAKEHOLDER COMMUNICATION


EXCEL


VISIO


PROBLEM SOLVING


Minimum Qualification


GRADUATION


POST GRADUATE


Certification


No data available

Key Responsibilities:

Collaborate with underwriting, claims, actuarial, and operations teams to understand business needs and translate them into detailed requirements. Analyze and improve end-to-end insurance processes, including quoting, binding, policy issuance, renewals, endorsements, and claims. Gather and document functional and non-functional requirements for technology solutions. Work closely with product owners, developers, and QA teams in an Agile environment. Support system implementation, UAT, and change management activities. Conduct data analysis to identify trends, inefficiencies, and opportunities for process optimization. Create user stories, process flows, and business cases to support solution design and decision-making. Ensure regulatory compliance and alignment with internal risk management standards.

Required Skills & Experience:

Bachelor's degree in business, Finance, Information Systems, or related field. 3+ years of experience as a Business Analyst, preferably within commercial insurance (e.g., property, casualty, specialty lines). Strong knowledge of insurance policy lifecycle, underwriting workflows, and claims processes. Experience with business process modeling, data mapping, and gap analysis. Familiarity with tools like Jira, Confluence, Visio, and Excel. Excellent communication, stakeholder management, and problem-solving skills.

Workflow
Workflow Type


L&S-DA-Consulting