Job Description

Date Posted: 2025-06-11
Country: India
Location: Wester Region - 9th Floor, Magnus Tower, Mindspace, Link Road, Malad (West), MUMBAI-400064, India
Job Profile: Senior Manager - FED
Experience: Minimum 10-15 years in elevator/construction or related engineering field.
Key Responsibilities:
1. Technical Expertise:

• Must be technically sound in both electrical and mechanical aspects.
• Strong analytical and troubleshooting abilities
• Good communication and coordination skills
• Familiarity with elevator installation processes
• Proficiency in reading technical drawings and schematics
• Capable of troubleshooting any type of reported field issues independently.

2. Coordination & Communication:

• Act as a key link between the field team and the factory team.
• Collect all field-reported issues and communicate them effectively to the factory for resolution.
• Ensure timely and efficient coordination for the implementation of solutions.

3. FTB & System Handling:

• Responsible for uploading all Field Turn Back (FTB) cases into the ETQ system.
• Regular follow-up with the factory to track and close open FTBs.

4. Drawing & Layout Interpretation:

• Should be capable of reading and understanding layout and technical drawings to assist in installation and issue diagnosis.

5. Power Analyzer, Compass and PMT readings analyses:

• Familiarity with Ride quality adjustments and measuring tools. Analysis of PMT, Power Analyser readings is necessary.
• Extremely competent in handling EMS and Compass system
• Expert in chips level repairing.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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