The Senior Manager - European / EMEA Billing will lead the billing operations for the Europe and EMEA region, ensuring accurate and timely invoicing, compliance with local and international accounting standards, and adherence to contractual requirements. This role will oversee a team based in Hyderabad and act as a key liaison between regional finance, sales, legal, operations and collections teams in Europe / EMEA to support end-to-end billing processes.
Key
Responsibilities
Billing Operations C Management
Oversee end-to-end billing processes for multiple European / EMEA countries, ensuring accuracy, timeliness, and compliance with contractual terms and local tax
Manage the monthly invoicing cycle, credit notes, adjustments, and
Review and approve complex billing cases, pricing changes, and non-standard
Partner with FPCA and accounting teams for month-end close, accruals, and
Leadership C Team Management
Lead, mentor, and develop a team of billing analysts and specialists in
Set performance goals, monitor productivity, and implement process improvement
Foster a culture of accountability, collaboration, and customer
Process Improvement C Automation
Drive continuous improvement initiatives to enhance billing accuracy, efficiency, and system
Collaborate with IT and system administrators to maintain and improve billing systems (e.g. SuiteBilling, ZoneBilling etc).
Implement controls and audits to minimize billing
Stakeholder C Regional Coordination
Work closely with European / EMEA regional finance leads, sales operations, and legal teams to ensure contract compliance and customer
Support customer queries, audits, and escalations related to billing and
Provide management reports and insights into billing performance and KPIs
Compliance C Governance
Ensure compliance with local tax laws, SOX controls, and internal audit
Liaise with internal and external auditors during audit
Maintain documentation and standard operating procedures (SOPs).
Qualifications
s
Experience Education:
Bachelor's degree in Accounting, Finance, or Commerce
MBA, CA (Inter/Final), or CPA qualification Experience:
5+ years of progressive experience in billing, with at least 2+ years in a managerial
Experience of managing European / EMEA billing operations and familiarity with regional tax/VAT
Hands-on experience with enterprise billing/ERP systems (e.g. SuiteBilling, ZoneBilling )
Skills
s
Competencies:
Some level of proficiency in the European and EMEA languages - German, French, Dutch, Spanish etc
Excellent analytical, problem-solving, and process improvement
Strong leadership and people management
Excellent communication and stakeholder management skills, especially across global
Attention to detail and high standards of
Proficiency in Excel and familiarity with reporting/BI
Company Summary:
Zeta Globalisa NYSElisted data-poweredmarketing technologycompany with aheritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry's 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers 'end to end' marketing programs for some of the world's leading brands. With expertise encompassing all digital marketing channels - Email, Display, Social, Search and Mobile - Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans' status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm