Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager, Delegated Underwriting Authority - UK/ Lloyd's/London Market, Property & Casualty Insurance
Your role will require you to utilize your experience in and knowledge of Insurance/Reinsurance and delegated underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.
Responsibilities
Manage teams of 100-150+and service level targets. Providing guidance to direct reports, comprised of Managers, Asst Managers and key SMEs.
Monitor, analyses and report on trends in the key underwriting performance drivers.
Leading weekly/monthly/quarterly discussions on operations with client UW and company stakeholders.
Understanding of risks faced by the function and the controls in place to manage and mitigate the risks
Ensuring clarity around priorities and goals for the entire functional area
Ability to function effectively in a team environment exercising good judgment
Working with senior management and other peers for strategy development and execution planning
Guiding the talent identification and development processes for a function.
Approving hiring and redeployment requests within his/her group
Root Cause Analysis on escalations received
Very good problem-solving skills & attention to detail.
Ability to accurately interpret and compile information from a variety of sources and systems
Ability to function effectively in a team environment exercising good judgment
Ability to meet outlined and expected standards of timeliness and accuracy in completion of work
Qualifications we seek in you!
Minimum Qualifications / Skills
Any Graduate, with UW team leading span of experience for 50-70+ UW team as minimum
Relevant experience in Delegated Authority-UK and Lloyd's Underwriting support function for P&C Insurance Industry (Lloyd's Underwriting - Qoute Log/ Policy Issuance/ Endorsements)
Proficient Underwriting market experience in BPO delivery
Data analysis Skills - Proficient
Communication - Good Written and spoken Communication Skills
Fluent in English language - both Written and Oral
Good knowledge of MS Office specifically MS Excel
Preferred Qualifications/ Skills

• Knowledge of Bureau/ Non-Bureau market
• Good understanding of Delegated Authority- London Insurance Market

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required