Job Description

JOB SUMMARY * Providing guidance to direct reports, typically comprising first-line managers and supervisors. * Ensuring clarity around priorities and goals for the entire functional area. * Approving requests for a certain level of autho

JOB SUMMARY Providing guidance to direct reports, typically comprising first-line managers and supervisors. Ensuring clarity around priorities and goals for the entire functional area. Approving requests for a certain level of authority. Ensure team members utilize consultative techniques for assessing process improvement opportunities within the organization through dialogue with operational leaders and team members Lead strategy to drive best practices for the Omni-channel customer analysis, insights, and development of testing strategies through both short term and long-term data analytics Use quantitative analysis to develop key hypotheses and considerations on customer engagement initiatives Provide compilation of analysis and results in presentation format, complete with timely and actionable recommendations for implementation Manage projects with strong technical and data driven components Work closely with the Campaign Management team on program setup and testing framework/tactics Business CPBB Processes SBIM - Retail Analytics Ops People & Talent Data Analysis Regulatory & Business Conduct Display exemplary conduct and live by the. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Leadto achieve the outcomes set out in the Bank&rsquos Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association QUALIFICATIONS TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS DATA ANALYTICS JOB MOST COMMONLY WOULD PREFER FOR THEIR FUTURE EMPLOYEE TO HAVE A RELEVANT DEGREE SUCH AS BACHELOR'S AND MASTER'S DEGREE IN STATISTICS, COMPUTER SCIENCE, ENGINEERING, ECONOMICS, MATHEMATICS, BUSINESS, MBA, MARKETING, FINANCE, SCIENCE Good understanding on Retail Banking business SAS / SQL / Python / Spark SQL Excel (Advanced) MSTR / Tableau / Power BI (optional). About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website