Job Description

Company:

Tara Devi's Enclave

Industry:

Real Estate | Vacation Homes | Residential Projects

Location:

Noida / Gurgaon (Delhi NCR)

Experience:

5-10 Years

CTC:

As per industry standards (Best in class for the right candidate)

About Us:

Taradevi's Enclave

is promoted by a set of investors / first gen entrepreneurs who all are ex-corporate professionals/bankers. Promoters have curated many sites in Shimla and other parts of North India with aggregate development potential of ~ 40 lac sq ft. We are targeting a new launch every 6 months with Taradevi's Enclave being one of them. We are building team, across verticals and levels, in accordance with these targets.

Job Overview

We are looking for a seasoned

Head - CRM

to design, lead, and manage the complete customer relationship lifecycle across real estate projects--from lead allocation to post-handover engagement.

This is a leadership role requiring strong process orientation, customer-centric thinking, and hands-on experience with CRM systems in real estate.

Requirements:

Develop and manage end-to-end CRM processes for real estate projects Lead and mentor CRM, customer support, and coordination teams Ensure timely lead distribution, follow-ups, and client communication Coordinate with Sales, Marketing, Legal, and Accounts teams Manage customer documentation, agreements, and handover processes Track customer satisfaction, grievance redressal, and escalations Implement CRM tools, dashboards, and performance reports Ensure compliance with internal SOPs and regulatory requirements

Key Responsibilities:

Proven experience as CRM Head / Senior CRM Manager in real estate/Vacation home. Strong understanding of customer lifecycle management in property sales Hands-on experience with CRM tools. Excellent communication, coordination & leadership skills Process-driven with strong problem-solving abilities

What We Offer:

As per industry standards (Best in class for the right candidate) Exposure to premium and large-scale projects

How to Apply:

Interested candidates can

apply directly on Indeed

with their updated resume

or may send their

updated resume

with a

cover letter

to

hr@taradevis.com.

This job can be searched as Head CRM, CRM Head Real Estate, Senior CRM Manager,
Customer Relationship Management, Real Estate Projects, Customer Lifecycle Management, Post Sales CRM, Property CRM, Noida, Gurgaon, Delhi NCR, Head CRM, Senior CRM Manager, Post Sales CRM, Real Estate Projects, Head CRM
CRM Head Real Estate, Senior CRM Manager, Post Sales CRM, Customer Relationship Management, Customer Experience, Customer Lifecycle Management, Real Estate Projects
Property CRM

Job Type: Full-time

Pay: Up to ?900,000.00 per year

Education:

Bachelor's (Preferred)
Experience:

TEAM LEADER: 5 years (Preferred) Real estate sales: 5 years (Preferred)
Work Location: In person