Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.


This individual will assist in the functions related to overall Facilities and Administration to support the organization's business operations. This will cover Building Operations and Maintenance, Building Security and Safety, General Admin Services, assistance to Space Planning and Construction Works and Compliance and Audit.

As Senior Manager of Facilities and Administration, this person will be responsible for overseeing and leading all aspects of the organization's facilities and administrative functions. This role requires a high level of expertise in facilities management, administration, and leadership skills. You will play a critical role in ensuring that the organization's facilities are efficiently managed, administrative processes are optimized, and the overall work environment is conducive to productivity and employee satisfaction.

Job title:

senior manager crest

:

Education :

Any Bachelor's Degree

Experience :

7 to 10 Years experience.


Proven experience in facilities management, administrative support, or a related role.


n-depth knowledge of facility operations, health and safety regulations, and compliance standards.


Extensive experience in Facilities Management and Building Maintenance.


Experience in the operations and maintenance of facilities, equipment, and utilities.


Experience with Manpower Supervision and Labor Relations.


Experience with Building Security and Safety.


Experience with Budget Management.


Experience in provision of support for Operations' logistical requirements, overseeing and coordination and deployment of fleet vehicles, third-party logistics partners, booking of travel and hotel reservations, and fulfillment-related tasks. Review reports, ensure operational efficiency and quality of service provided by our logistical resources.

Roles & Responsibilities :

Provide strategic direction and leadership for all facilities related activities, including maintenance, renovations, and space planning.

Develop and implement comprehensive facilities management plans to ensure the smooth operation of all physical infrastructure, equipment, and services.

Oversee the management of vendor contracts and service level agreements, ensuring cost effectiveness and quality of services.

Building Operations and Maintenance.

Assist in the development and implementation of policies, rules, and guidelines based on the operations of the building. Ensure effective power management is being implemented. Ensure that Building rules, regulations, and policies are properly implemented. Ensure that proper periodic maintenance is applied to the facilities' critical equipment. Ensure that efficient manpower meets requirements at the most optimal cost. Review and approve work permits. Ensures annual renewal of regulatory permits and licenses from government agencies. Prepare scope of work, cost estimates, and specifications for maintenance and repair activities. Prepare and monitor budget and actual operating expenses. Oversee and management of the general admin services, office management and administration, and engineering related tasks and activities.

Building Security and Safety.

Act as Safety Officer and oversee that safety standards and procedures are observed. Ensures a safe and secure work environment. Manage security workforce and monitor and implement security program and standard procedures during site operations. Review and approve incident reports and ensure that incidents are close lt monitored and rectified. Ensure proper working condition of physical security controls (CCTV, access systems, etc.). Active participation during Business Continuity Plan (BCP) drills and activities.

Space Planning and Construction.

Work with the Project Management and Construction Team in planning and managing the construction projects for new or existing offices. Oversee construction project life cycle, collaborating with other departments and management teams. Perform scheduling, estimating, materials procurement, vendor management, and site supervision.

Compliance and Audit.

Periodically review risk assessment of the facilities. Manage information and physical security incidents. Review and recommend policies and process improvement programs. Ensure that all required permits, certifications, and licenses are regularly updated. Regularly conduct internal audit for managed sites. Ensure that CREST is prepared during internal and external audit activities. Work with Compliance Team for the submission of regular reports required for Management Reporting (ESG, Annual Documentation Reviews, Accomplishment Reports, etc.).

Logistics.

Oversee logistical requirements for business related functions which includes provision of transport vehicles, coordination for travel and hotel bookings for arriving clients, business partners, global leaders, etc. Oversee provision of service vehicles for operational requirements and fulfillment, including interfacility transfers, official business travels, business continuity, and work at home asset deployment and retrievals.

Mandatory Skills

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Excellent communication and interpersonal skills to interact with employees, vendors, and management. Proficient in English (verbal, written). Knowledge in MS applications such as Word, Excel, and PowerPoint. Knowledge in AutoCAD. Customer service and communication skills. Planning, organizing, and analytical skills. Reporting and presentation skills Public relations and client management skills. Crisis Management skills. Knowledgeable in operations and maintenance of building facilities and equipment. Knowledgeable on energy conservation practices. Knowledgeable on policies implementation. Knowledgeable in Security Management, Manpower Supervision. Knowledge in safety, security standards and operating procedures.

Preferred Skills

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Resourcefulness, flexibility and adaptability.


Quick to adopt to company culture.


Proactive, responsive, and displays enthusiasm at work place.


Technically-equipped and attentive to detail.


Ability to handle multiple responsibilities and prioritize effectively in a dynamic work environment.

Location:

BangaloreIndia