Job Description

Job Category: Public Relations
Degree Level: Three Years College
:
Key Role Responsibilities:
Strategic Communication & Partnering
? Serve as the primary communications advisor to GSC leadership, ensuring strategic
alignment of internal messages with business priorities.
? Partner with the global Communications CoE to cascade corporate strategies and
initiatives tailored for the GSC audience.
? Support leaders in crafting impactful presentations, messages, and speeches for internal
and external forums.
Internal Communications & Storytelling
? Develop and execute a robust GSC Communications Plan covering business updates,
success stories, events, milestones, and recognition.
? Lead storytelling that highlights value creation, customer insights, innovation, and people
impact.
? Manage channels (intranet, newsletters, leadership blogs, Yammer/Teams, digital screens)
for maximum engagement and consistency.
Employer Branding & EVP Activation
? Partner with HR and global branding teams to strengthen the Employer Value Proposition
(EVP) in the GSC context.
? Create campaigns and initiatives that position the GSC as an employer of choice.
? Lead visibility of GSC's achievements in global platforms, external publications, and award
nominations.
? Anchor and manage GSC-wide events, leadership conferences, cultural celebrations
? Support external engagement through GSC forums, thought-leadership panels, industry
recognitions and community outreach.
Measurement & Continuous Improvement
? Own the communication budget for GSC & deployment strategy
? Monitor communication effectiveness using analytics, feedback, and engagement metrics.
? Continuously enhance formats, channels, and content based on audience insights.
? Develop, performance manage vendors / partners driving meaningful outcomes & cost
effectiveness to reflect value creation
Skills & Competencies:
? Exceptional verbal and written communication skills, story boarding skills.
? Strategic thinking with strong hands-on execution capability.
? Ability to manage multiple priorities in a fast-paced, matrixed environment.
? High cultural awareness and sensitivity in a global context.
? Proficiency in digital communications platforms
Education & Qualifications:
? Bachelor's/Master's degree in Communications, Public Relations, Journalism, or related field.
? 8-12 years' experience in internal communications, preferably in a global organization /
shared services / GSC setup.
? Proven track record in leadership communications, employer branding, and change
communications.? Strong skills in storytelling, content creation, and multi-channel campaign management.
? Comfort in partnering with senior executives and influencing without direct authority
? Seasoned network of vendor partners / content creation providers in Communications space
? Experience in external forums participation and engagement

Skills Required