Job Description

Job Summary
A role within the Group Corporate Secretariat's ("GCS") GBS India, Centre of Excellence ("COE") and to support the Group's subsidiaries, in providing high quality advice and support in Group projects and initiatives across a broad range of company secretarial, governance, to facilitate exemplary corporate governance.
In relation of GBS, India, COE:
The role to focus on automating process governance to improve efficiency, compliance, and data quality, requiring skills in process analysis, automation, change management, and stakeholder engagement. Collaborate with business stakeholders to understand requirements and ensure alignment with Group's policies and standards in delivering the outsourced activities. Maintain accurate and up-to-date process documentation.
Strategy

• Work towards further refining the process for Centre of Excellence to market the team as One Solution/ Service Provider for Secretarial related activities of the Group.
• Pro-actively learn about the processes/ automation solutions across the market to further enhance our current process/ technologies.
• Continuous improvement and Process engineering to derive continuous efficiencies and manage risks effectively.

Business

• Reporting of Regulatory announcement under the listing regulations
• Annual Returns filing for Group entities
• Corporate Governance reports for UK and Hongkong
• Support senior management with Fit and proper assessments of Independent Non-Executive Directors under UK regulations

Diligent Entities - Corporate Database

• Oversight of the running, maintenance and associated controls of the Group corporate database.

Management of Shared Mailbox

• Categorisation of emails
• Standardize responses for common queries
• Automation of shared mailbox
• Dissemination of emails to subject matter experts

Key Responsibilities
Board Governance

• To support the appointment, resignation and changes to the Board.
• Board Effectiveness Review

• To support the co-ordination and delivery of new Board director induction plans, including the GCS induction, collaborating closely with other functions.

• Management of Board and Board Committee Meetings viz., requesting and following up for unit reports, review of Board papers for compliance with Group's requirement, publishing of meeting materials in the meeting App, drafting and circulate minutes of meetings and track action items until closure.

Subsidiary Governance

• Work with GBS Compliance, Governance teams and Board members to ensure consistency of approach and governance (where feasible), sharing of updates and co-ordinating the linkage activities between the Boards and Group for the sharing of best practice and escalation.
• Accountable for the bi-annual subsidiary governance reporting.
• Maintain the Subsidiary Governance Policy and Standards and associated controls. Ensure that these are kept up to date, are streamlined and operate effectively and efficiently.
• Participate in GCS initiatives and projects that impact the Group

Processes

• Responsible for ensuring that Department Operating Instruction/ Procedure notes are created, maintained, updated, and reviewed annually for all the key responsibilities assigned.
• The role holder will need to support the establishment and documentation of efficient processes and effective controls to ensure day-to-day high-quality execution of secretarial duties.
• Work in close collaboration with the stakeholders to continuously ensure high quality deliverables as well as process improvements.

People & Talent*

• The role holder will need to support development and stabilisation of newly formed teams.
• Understand the escalation matrix and pro-actively act in time to avoid any issues.
• Regular meetings with the team member to identify areas of improvement.

Risk Management*
Governance*

• To act as a key point of contact for the provision of high-quality advice and support on company secretarial and corporate governance queries

• Keep pace with developing and emerging best practice, new legislation, regulatory and corporate governance developments, including drafting reports and papers on relevant matters, holding teach-in sessions and providing updates to Global GCS colleagues, where relevant.

• Work collaboratively with subsidiary governance teams within the function to enable effective sharing of best practice.

Skills and Experience

• Manage Conduct
• Manage Risk
• Manage People
• Manage Project

Qualifications

• A qualified Company Secretary with company secretarial technical knowledge and experience, ideally working within Financial Services or a listed Group company of substantial size.
• Demonstrated excellence in corporate governance administration and advice, including business advisory support, ideally as a Company Secretary or having familiarity with Board and how they operate.
• Strong IT skills (these should include MS Excel, Word, Powerpoint and usage of Automation tools)
• Strong interpersonal, written and verbal communication skills; with the ability to communicate at all levels and between different cultures.
• Ability to lead and inspire people, whether or not they have a reporting line to the role holder, because success will depend on the ability to influence people of all seniorities across the business.
• Team management skills.
• Strong leadership and influencing skills including excellent stakeholder management skills.
• A conceptual and analytical thinker.
• Possess the ability to identify and drive opportunities for continuous improvement.
• Excellent attention to detail with strong analytical and problem-solving skills.
• Ability to prioritise workload and manage deadlines.
• Reliable, self-motivated and proactive.
• Possess a pragmatic and common sense approach.
• Knowledge and understanding of the regulatory environment in which the Group operates. Ability to apply these in a pragmatic, effective way that embeds them in the Group in an effective but not overbearing way
• Ability to understand and anticipate the needs of stakeholders.
• Proven ability to manage a board of directors, including independent directors and other key intra-Group projects and initiatives.
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to work independently and as part of a team.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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