Job Description

Summary Senior Manager, Business Performance brings extensive experience in the pharmaceutical or healthcare industry, with a strong understanding of market dynamics and regulatory environments. With a proven track record in business performance management, strategic planning, or a similar role, the person should demonstrate the ability to drive business outcomes through data-driven insights. The candidate should excel in bridging the gap between functional and business teams, fostering clear communication and understanding, while engaging with and influencing senior leadership and other key stakeholders to drive strategic initiatives and performance improvements. In addition to performance evaluation, the Senior Manager, Brand Business Performance will proactively and systematically identify risks and opportunities, provide leadership with a comprehensive view of key performance indicators and ensure that required strategies can be formed and implemented for the brand in alignment with Novartis's strategic objectives. The Senior Manager, Brand Business Performance will work particularly closely with the Forecasting, Decision Science, Data Science and Functional Excellence Reporting teams, ensuring accurate business performance information is disseminated to all relevant stakeholders.

Location - Hyderabad #LI Hybrid
Key Accountability

• Implement US Brand Performance Vigilance processes to measure and track core metrics for brand performance covering all patient, customer, and competitive metrics such as Rx, share, claims, etc.
• Works toward a clear and consistent view of brand business performance, with easy-to-understand data visualization enabling continuous progress monitoring, gap anticipation, course correction with data-driven hypothesis generation
• Proactively monitor external customer threats & opportunities including account performance at key accounts across the US at the brand level. Collaborates closely with the Data Ops, Functional Excellence and Reporting team, ensuring the data-to-analysis-to-reporting pipeline is optimized
• Implement standardized excellence practices across the IDS reporting ecosystem. Implement consistent set of brand performance metrics & decomposition creating a shared base of understanding of "what" is happening. Implement requirements for the content and format of the report summarizing performance status at the brand level
• Investigate performance data anomalies with Data Ops End-to-End Quality Assurance to ensure data variance is not interpreted as performance signal. Implement AI / ML models to improve 1st level of performance diagnosis in partnership with AI / Data Science team
• Articulate a clear narrative for business performance grounded in data and insights, considering current strategy and how it should evolve, owned by the IDS Illuminator as part of the IDS POD
• Ensures delivery of efficient and high-quality deliverables, shares best practices with team. Ensures exemplary communication with all stakeholders through regular updates. Participates and contributes to various knowledge sharing sessions that enable growth and improve quality of deliverables across the function. Supports team operations by completing project documentation - completing post project activities, creating SOPs and checklists. Supports the team in On-boarding of new team members

Essential Requirements & Qualifications are as follows:

• 8+ years of experience in business performance management, strategic planning, or a similar role within the pharmaceutical or healthcare industry
• Graduate degree in an analytical field/ Life Sciences/ Pharmacy/ Medicine/ Science & Technology is minimum

• A specialization in Business Performance Management is desirable
• Fluency in English is a pre-requisite
• Strong analytical and problem-solving skills with the ability to interpret complex data and generate actionable insights. Commitment to driving and enabling data-driven decision making throughout all levels of the organization
• Exceptional business acumen, paired with a deep understanding of business dynamics in the context of the pharmaceutical industry. Excellent verbal and written communication skills to articulate and present business problems and solutions to key stakeholders persuasively
• Experience in managing relationships with key stakeholders, including senior leadership and external partners. Proficiency in data analysis tools and software, such as Excel, Power BI, or similar business intelligence platforms
• Ability to work effectively with cross-functional teams and drive strategic initiatives. Ability to engage stakeholders and influence strategic decision-making. Experience in managing multiple projects simultaneously, ensuring timely delivery and alignment with business goals

Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:
You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
Skills Desired Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model

Skills Required