Job Description

About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited ("MFSL") and Axis Bank Limited.


Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.


Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

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Job Title

Senior Manager - Human Resources

Department

Human Resources

Function

Axis

Reporting to

Zonal HR - Axis

Band

4A

Function Summary

The HR is responsible for managing the zone for the entire channel(s) allocated to the incumbent. S/he will be responsible for attracting, engaging and retaining a team of competent employees, creating a high performance and positive work culture.

Job Summary

The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him/her. Shall be responsible for driving and managing all local level HR initiatives/employee engagement agenda and activities. Further responsible for recruitments/selection and on boarding for the respective channels.

KEY RESPONSIBILITIES: -

Recruitments and Selection:

Responsible for recruitment and selection of frontline sales people.
Identifying low cost hiring sources
Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.
Tracking of hiring to ensure year end manpower plans are met.

Joining & On-Boarding:

Responsible for smooth on-boarding of new hires
Ensuring timely generation of Emp Codes
Ensuring timely generation of appointment letters
Coordination and ensuring attendance for HR Induction and orientation program.

HR Operations:

Ensuring proper and complete documentation post selection of candidates.
Collection of all reqd pre-joining documents.
Collection of Joining kit/post joining documents from the candidates.
Ensuring timely dispatch of Joining KITs to HO.
Leave and Attendance management for new joinees

HRIS:

Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.
Publishing HR dashboards and attrition analysis data to business stakeholders.

Query and Grievance Management:

As HR SPOC, responsible for managing employee related queries and their resolution.
Ensuring proactive employee communication on process and policies.
Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.
Track employee escalations and take proactive steps to control escalations.

Exit Management:

Keeping track of all exits happening within the zone
Conducting exit interviews of Front line sales employees and doing attrition analysis.
Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.

Staffing:

Managing vendor payment and liasioning with HO for the same.
Manage IJP roll out and closure on system, send regret and congratulatory mails.
Drive sourcing through Employee referrals and Portals

MDP:

Responsible for collating the MDP nominations for the Zone.
Tracking & ensuring 100% adhrerence to the nomination
Coordinating Bhandan logistics, nomination etc.

Engagement:

Connect up with top & bottom FOS
Pulse/ Kenexa/ Bottoms Up calls with FOS

.

CARS Management:

Salary Issues
Incentive
CMOB etc


.

Key skills required

Strong Communication and Relationship Management skills
Ability to influence and align
High Process Orientation
Strong Analytical skill
Strong business understanding

State

Home Office

Branch

Gurugram -90C

Department

Human Resources

Function

Human Resources - Axis

Posted On

23-Jan-2026