Job Description

About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited ("MFSL") and Axis Bank Limited.


Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.


Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

We are seeking a visionary

Automation Delivery Lead

to drive enterprise-wide automation initiatives, combining traditional automation techniques with intelligent agents and AI-driven systems. This role will lead the design, development, and deployment of automation solutions that enhance operational efficiency, decision-making, and user experience across business functions.

Define and execute the automation strategy, integrating rule-based automation, intelligent agents, and AI/ML capabilities. Identify inefficiencies and implement automation to streamline operations. Promote reuse of automation assets across projects. Collaborate with cross-functional teams to identify automation opportunities and design scalable solutions. Oversee the implementation of automation frameworks, including workflow orchestration, event-driven automation, and agent-based systems. Mentor and manage a team of automation engineers, AI developers, and solution architects. Ensure automation solutions are secure, compliant, and aligned with enterprise architecture and governance standards. Monitor performance, reliability, and business impact of deployed automation systems and agents. Lead the development of autonomous systems and agents that can interact with users, systems, and data to perform complex tasks. Stay abreast of emerging technologies in intelligent automation, multi-agent systems, and AI orchestration. Design and implement scalable automation frameworks and reusable components.

Required Skills & Qualifications:

Must have:

Proven record of accomplishment of leading automation initiatives in BFSI or similar domains Exposure to intelligent document processing (IDP), process mining, and decision automation 8+ years of experience in automation, with 2+ years in intelligent agent or AI-driven systems Strong understanding of automation frameworks, and agent-based modelling. Excellent leadership, communication, and stakeholder engagement skills.

Good to have:

Experience with autonomous agents, multi-agent systems, or AI orchestration platforms. Certifications in AI/ML, cloud technologies, or automation platforms. Experience in Agile/Scrum environments and DevOps practices.

Why Join Us?

Lead transformative automation initiatives that blend AI, agents, and enterprise systems Work on cutting-edge automation initiatives that drive real business impact. Opportunities for continuous learning, certifications, and career advancement. Competitive compensation and benefits.

State

Home Office

Branch

Gurugram -90C

Department

Digital Technology

Function

Automation & Quality Assurance - COE

Posted On

12-Jan-2026