to oversee and optimize our logistics operations across both online and offline channels. The ideal candidate will have
3-4 years of proven experience in warehouse and logistics management
, along with strong communication skills in
English (mandatory)
. This role requires leadership, problem-solving, and the ability to ensure smooth end-to-end logistics operations for a seamless customer experience.
Key Responsibilities
Supervise logistics coordinators, warehouse staff, and delivery teams.
Manage the complete order flow from e-commerce platforms and ensure timely, accurate processing.
Coordinate with warehouse and dispatch teams to monitor stock levels and minimize delays.
Track and monitor deliveries through internal systems and dashboards.
Handle escalations effectively to maintain customer satisfaction.
Liaise with courier partners, vendors, and e-commerce marketplace logistics teams.
Generate and analyze reports on order status, delivery performance, and logistics costs.
Drive process improvements to enhance efficiency, speed, and cost-effectiveness.
Ensure compliance with company policies, marketplace requirements, and safety standards.
Support management in scaling operations during seasonal or peak periods.
Requirements
Bachelor's degree or diploma in Logistics, Supply Chain, Business, or a related field.
Minimum 3-4 years of experience in warehouse operations and logistics (e-commerce preferred).
Strong leadership and team management capabilities.
Proficiency in logistics software, dashboards, and MS Excel.
Fluency in English (mandatory)
with excellent communication and coordination skills.
Strong problem-solving skills with the ability to work under pressure and meet deadlines.
Job Location : Calicut
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.