Job Description

Key Responsibilities

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1. Team Leadership & People Management

Build, manage, and mentor a team of Inside Sales Executives and SDRs. Set clear KPIs, targets, and activity metrics aligned with revenue goals. Conduct regular reviews, coaching sessions, and performance improvement plans. Drive accountability, motivation, and sales discipline across the team.

2. Pipeline & Revenue Generation

Own inbound and outbound lead qualification and pipeline creation. Ensure consistent generation of SQLs and warm opportunities for Field Sales / Account Executives. Track and improve conversion rates across the funnel (Lead Meeting Opportunity). Support upsell and cross-sell motions within existing customer accounts.

3. Sales Strategy & Execution

Define inside sales strategy aligned to company verticals (Insurance, BFSI, CPS, eCommerce, etc.). Drive account-based and persona-based outreach strategies. Collaborate with Marketing on campaigns, events, and content-driven lead follow-ups. Lead post-event outreach (conferences, webinars, industry events).

4. Collaboration with Field Sales & Delivery

Work closely with Field Sales, Client Partners, and Delivery teams to ensure smooth handoff of qualified leads. Align outreach messaging with delivery capabilities and ongoing programs. Participate in deal reviews where inside sales involvement is required.

5. Data, CRM & Reporting

Own CRM hygiene, pipeline visibility, and reporting accuracy. Track performance metrics such as meetings booked, pipeline value, win rates, and cycle time. Provide weekly and monthly dashboards to leadership. Implement process improvements based on data insights.

6. Process & Enablement

Define and continuously improve SOPs for Inside Sales. Drive adoption of sales tools (CRM, sales intelligence, LinkedIn, etc.). Partner with Sales Enablement / Training teams for onboarding and skill development. Ensure compliance with sales processes, legal, and brand guidelines.

7. Stakeholder & Leadership Communication

Act as the single point of contact for Inside Sales with senior leadership. Present pipeline reviews, risks, and growth plans to CXOs. Forecast pipeline contribution and flag risks proactively.

Key Skills & Competencies

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Strong leadership and people management skills. Deep understanding of IT services, digital transformation, and solution selling. Proven experience in B2B inside sales and pipeline generation. Data-driven mindset with strong CRM and reporting expertise. Excellent communication and stakeholder management skills. Ability to work in a fast-paced, target-driven environment.

Experience & Qualifications

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Graduation mandatory (MBA preferred). 7-10+ years of experience in Inside Sales / B2B Technology Sales. Minimum 2-4 years in a people management role. Experience selling IT services, software development, or SaaS preferred. Exposure to global markets (US, Europe, APAC, Middle East) is a plus

Job Opening ID


RRF_6195
Job Type


Permanent
Industry


IT Services
Date Opened


02/12/2025
City


Pune
Province


Maharashtra
Country


India
Postal Code


411057