Job Description

JD - Technical/IT Business Analyst (BA)


General Summary:


Under limited supervision, leads requirement gathering sessions and subsequent documentation of clients' business needs for systems development and aid's in the delivery of appropriate solutions. Fosters mutually beneficial working relationships for business and IT by working closely with end users and application development team. Uses their deep business and technical knowledge to contribute to system capabilities. Facilitate discussions regarding evaluation of business requests to determine requirements, feasibility, and recommend business solutions.


Principle Duties:





Document the clients' business needs in the form of user stories


Conduct grooming sessions with full team (users, developers' dba's, needed IT partners, etc.)


Facilitate technical grooming session with development team to document technical support stories


Assist with prioritizing work within an iteration and targeted release.


Create defect and enhancement items to be added to the backlog, collaborate with software engineer for mutual understanding


Provide continuous feedback to the development/QA team to ensure automated testing meets expected results


Conducts structured walkthroughs of requirements with business and project team members.


Mentors and coaches' teammates. Provides oversight and direction regarding resolution of production issues


Creates and effectively presents business processes and technical diagrams to a wide audience for shared understanding


Assists in evaluation of business requests to determine feasibility, researches and identifies options.


Evaluates new or enhanced solutions to determine potential issues and communicates how problems may affect business and recommends solutions.


Education required: Bachelor's degree or equivalent experience


Preferred Experience: "Master's degree LOMA certification Professional designation; PMI, Six sigma"


Experience Required:





4+ years IT-related experience, such as Business Analysis, Data Analysis, etc.


General business knowledge and application support aptitude


Knowledge of programming languages, project management, and application or systems development methodologies


Demonstrates working membership of Agile/Iterative project team in the role of business analyst


Demonstrates working competency of technology stack associated with project solutions.


Strong oral and written communication skills demonstrate ability to share and impart knowledge


Strong investigative, analytical and problem-solving skills


Strong interpersonal skills


Strong data analysis skill


Ability to be flexible when needed, take initiative, and demonstrate accountability oAbility to quickly adapt to new methods, work under tight deadlines and stressful conditions


Ability to set goals and handle multiple tasks, clients, and projects simultaneously


Ability to appropriately balance priorities, deadlines, and deliverables


Ability to work well within a team environment and participate in department/team projects


Ability to balance detail with departmental goals/objectives


Ability to foster customer service as needed


Ability to translate business needs and problems into viable/accepted solutions


Intermediate negotiating and persuasion skills


Basic SQL query writing skills and other technical acumen"





Preferred Knowledge: Insurance and/or reinsurance industry knowledge


Required: Microsoft Office application experience (Excel, Word, Visio, Teams, SharePoint)


Preferred: Requirements management tool experience (Azure DevOps or others)





Hongkong Rotational Hours:





1. Shift1: Normal Business Hours: 7:00 AM to 4:00 PM IST


2. Shift2: Normal Business Hours: 3:00 PM to 12:00 AM IST

Qualifications

Range of Year Experience-Min Year

Range of Year Experience-Max Year