Job Description

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G's operational risk. o Assessment of KYC files (completeness of documentation on file, analysis of powers of authorised persons, shareholding structures, beneficial ownerships, incorporation documents, etc.), and carrying out of AML Due Diligence and distributor due diligence (where applicable) on M&G is committed to a diverse and inclusive workplace. Our role as an employer is very simple - to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences. We welcome applications from individuals who have taken an extended career break, and we are willing to consider flexible working arrangements for all of our roles. new and existing contractual counterparties and provision of risk based recommendations for approval to relevant committees o Defining and maintaining client KYC checklists/AM/ Distributor Due Diligence Questionnaires for the use of internal and external clients o Responding to new information received on counterparties, supporting timely escalation, recommendation and resolution o Answering day to day AML/CTF/Distribution oversight issues and queries o Assisting with client due diligence calls to obtain the required information and to explain the regulatory/ legal obligations o Working with M&G Distribution and Client Services teams in supporting the distribution of funds across all relevant jurisdictions o Performing oversight and due diligence on shareholder activities (AML/KYC customers files assessments; screening) . Ensuring business is conducted in compliance with relevant laws, rules and regulations and as per M&G's risk appetite o Contributing to the development and maintenance of the KYC, AML/ Distributor Due Diligence Framework including screening and monitoring practices, tools, procedures, and AML/CTF assessment grids in accordance with regulatory requirements, Group and local policies and M&G's risk based approach o Contributing to the implementation and development of a new business model in accordance with the companies needs o Providing support to the team in relation to distribution oversight activities, approval of subdistributors appointments, review of KPIs, etc. o Participation in ad hoc projects and assistance in provision of information to auditors and closure of audit points o Production of reporting to relevant governance bodies, such as boards and internal and Group committees
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.