Job Description

:

We are hiring a

Senior Kibo Order Management System (OMS) Specialist

with over 5+ years of experience in implementing and managing enterprise OMS solutions. The ideal candidate will have deep, hands-on experience with

Kibo OMS

, helping organizations streamline order orchestration, inventory visibility, and fulfillment operations across omnichannel commerce environments.

This is a key role in a high-impact team working at the core of digital commerce transformation.

Key Responsibilities:

Configure and implement Kibo OMS to support

omnichannel order fulfillment

. Integrate Kibo OMS with eCommerce platforms (Kibo Commerce, Shopify, Magento) and

ERP/CRM systems

. Design and manage

custom workflows

for order routing, allocation, returns, and cancellations. Translate business requirements into scalable OMS solutions. Monitor system performance and troubleshoot OMS-related issues for

operational efficiency

. Work cross-functionally with eCommerce, logistics, IT, and customer service teams. Maintain detailed documentation of OMS configurations, workflows, and integrations. Stay up to date with

Kibo OMS updates

and industry best practices. Provide support and training to teams on OMS functionalities and features.

Requirements:

5+ years of experience in

Order Management Systems

with

strong hands-on experience in Kibo OMS

. Expertise in

order lifecycle management, inventory visibility, and omnichannel strategies

. Experience integrating OMS with eCommerce, ERP, CRM, and third-party logistics platforms. Proficiency in

REST APIs, JSON

, and middleware integration. Ability to design and configure

custom business workflows

in Kibo OMS. Solid analytical and troubleshooting skills for order orchestration challenges. Familiarity with

cloud-based systems

and

DevOps workflows

. Strong communication and collaboration abilities.

Preferred Qualifications:

Experience working with

Kibo Commerce

alongside Kibo OMS. Knowledge of

supply chain and inventory optimization

processes. Background in

retail or eCommerce OMS implementations

. Understanding of

microservices and headless commerce

architectures. ?

Kibo OMS Certification

(Preferred; strongly encouraged)
Job Type: Full-time

Ability to commute/relocate:

Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Experience:

Senior Kibo Order Management System (OMS) Specialist: 5 years (Required)
License/Certification:

Kibo OMS certification (Required)
Work Location: In person