Senior It Security Specialist – India (on Site)

Year    KA, IN, India

Job Description

Come join Deepwatch's team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. - and we have a blast doing it!


Who We Are





Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch's cloud-based security operations platform, Deepwatch provides the industry's fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business.



Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.


Deepwatch recognition includes:




2025, 2024, 2023, 2022 and 2021 Great Place to Work Certified 2024 Military Times Best for Vets Employers 2024 US Department of Labor Hire Vets Gold Award 2024 Forbes' America's Best Startup Employers 2024 Cyber Defense Magazine, Global Infosec Awards 2023 and 2022 Fortress Cybersecurity Award 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners 2022 Cybersecurity Excellence Award for MDR
Reporting To: Manager, Information Security (Under the CISO)



Location: India


Role Overview


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Deepwatch seeks a Senior IT Security Specialist to lead our India-based IT operations, acting as a regional extension of our global teams. This role requires technical expertise and leadership to manage the entire IT and security lifecycle--from onboarding to hardware, access, and security reviews. You'll promote security awareness, enforce standards, and collaborate on compliance and security projects. Ideal for someone who thrives in a dynamic environment, values operational excellence, and can own local IT and security while supporting global efforts.


Key Responsibilities


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Serve as the primary point of contact for all IT and physical security matters in the India office. Establish and operationalize the local IT office environment, including facilities readiness, network configuration, and user support. Coordinate and oversee physical security reviews and access control audits, and ensure compliance with global security protocols. Own and manage the full lifecycle of IT tickets, ensuring timely and high-quality resolution of issues. Deliver advanced troubleshooting and root cause analysis across platforms (macOS, SaaS, MDM, and identity systems). Procure, provision, and manage hardware and equipment in coordination with global IT asset management processes. Manage Mobile Device Management (MDM) platforms such as Kandji, and drive compliance for endpoint configurations and policies. Oversee user onboarding and offboarding processes with a security-first mindset. Administer identity solutions, including Okta, SSO configurations, and federated access controls. Enforce least privilege access principles and maintain detailed audit trails. Partner with Security and Compliance teams to execute internal audits, access reviews, and compliance initiatives (SOC 2, ISO 27001). Deliver security awareness training to all new hires and contribute to the ongoing training roadmap. Collaborate on vulnerability management, insider threat detection, and policy enforcement. Act as the India liaison for the US-based IT and Security teams, ensuring process alignment and continuous improvement. Evaluate local processes and suggest improvements to optimize security, efficiency, and scalability. Identify trends from helpdesk tickets to address systemic issues and improve employee experience proactively. Participate in a scheduled on-call rotation to provide after-hours support, ensuring timely response and resolution of critical issues.

Qualifications


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Required:




5+ years of progressive IT support, systems administration, or security experience, ideally in a global or SaaS environment. Deep experience with macOS administration, system imaging, patching, and troubleshooting. Hands-on knowledge of Okta, Google Workspace, Confluence, Slack and SaaS ecosystem management. Proven experience with ServiceNow and Jira for ticketing, workflows, and process documentation. Strong grasp of MDM (e.g., Kandji), configuration enforcement, and compliance monitoring. Understanding of SAML/SSO, federated identity, and best practices for user provisioning.
Track record of managing physical and logical access reviews and security training.

Preferred:




Certifications such as CompTIA Security+, ITIL, JAMF, or equivalent. Experience supporting compliance frameworks such as ISO 27001, SOC 2, or GDPR. Background in security tooling, endpoint protection, or vulnerability management.

Personal Attributes


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Proactive self-starter with a strong sense of ownership and accountability. Exceptional communicator with the ability to translate technical issues to non-technical users. Comfortable operating in hybrid or remote-first environments, while building local in-office culture. Committed to continuous improvement and eager to expand your knowledge in information security and compliance. Uphold Deepwatch's values of integrity, transparency, and excellence in every task.

Life at Deepwatch:





For employees, Deepwatch fosters a unique, flexible work environment designed with collaboration in mind. The company emphasizes personal and professional

growth, offering benefits such as professional development programs, comprehensive health coverage, and generous parental leave. Deepwatch is also committed to diversity, equity, inclusion, and belonging, aiming to empower underrepresented groups in tech by connecting them with meaningful opportunities, mentors, and sponsors.



In recognition of its supportive workplace culture, Deepwatch earned the Great Place To Work Certification/(TM) in 2025, underscoring its dedication to

creating a positive and inclusive work environment. Deepwatch is a global cybersecurity company with offices in San Francisco Bay Area, CA; Tampa, Florida;

and Bengaluru, India.


What We Offer:





At Deepwatch, we are committed to supporting our employees with a comprehensive benefits package designed to enhance your well-being and financial security.


We partner with Plum Benefits to provide:



? Group Health Insurance - Comprehensive medical coverage for you and your dependents.

? Group Accidental Insurance - Financial protection in case of accidental injuries.

? Group Term Life Insurance - Security for your loved ones in unforeseen circumstances.

For additional details, refer to the benefits guide provided by Plum.


Payroll & Compensation



? Pay Cycle: Salaries are processed monthly and paid on the last day of each month.

? Pay Slips & Reimbursements: Delivered via email.

? Payroll Processing: Managed by BCL Chartered Accountants through GreytHR, which provides tax and payment-related details.

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Job Detail

  • Job Id
    JD3854884
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year