Job Description

Senior Interaction Designer, Pune
Want to work on a massively global scale with a FINTECH company poised to revolutionize the industry? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join our growing team and help shape our company's digital capabilities and revolutionize an industry! Join Western Union as a Senior Interaction Designer.
Western Union powers your pursuit
You will be responsible to provide leadership experience in dynamic environments, and work with cross-functional teams, including design teams, consultants and agencies. Your day-to-day activities will involve meeting with a diverse group of stakeholders to comprehend and translate their needs into experience design solutions, represented as wireframes, prototypes, and high-level visual designs.
Role Responsibilities

• Collaborate with internal teams (IT, Product, Operations, Marketing, Branding) to design smart, creative interactive ideas and manage all types of design and customer experience projects (e.g., Mobile apps, websites and micro sites)
• Design user experiences for new and existing products (mobile app and web)

• Design the product visual experience, including micro-interactions, as per the latest industry trends while considering user needs and technical feasibility.
• Work on various levels of interaction and user experience documentation
• Collaborate directly with clients and stakeholders through all stages of design
• Develop hi-fidelity storyboards, wireframes, interactive prototypes and visual designs that effectively convey design intentions and interactions
• Manage multiple projects and contribute to product improvements
• Assess the designed solutions with users and stakeholders

• Develop and manage industry best practices in design while building and managing standards for UI design
• Build governance to manage UI standards for digital properties
• Assess and define both the creative and technical aspects of projects, develop project statements of work, timelines, budgets and identify the appropriate resources (internally and externally) to successfully deliver.
• Leverage strong communication skills to communicate strategy and vision as well as effective communication and driving of detailed project schedules to manage both internal and client expectations --- and ensure jobs deliver on time.

Role Requirements

• University Degree in relevant field of study
• 8-11 years of relevant work experience required
• Ability to develop and manage corporate design and online branding standards
• Expertise in designing the visual experience of mobile apps and web portals
• Extremely organized and detail-oriented and can manage multiple projects in a fast-paced environment
• Customer focus
• A strategic thinker able to contribute at a senior level in addition to strong operational and delivery skills
• Strong creative and conceptual thinking: to conceive unconventional solutions in support of rapid growth
• Ability to work effectively in a fast-paced & constantly evolving corporate environment
• Open minded and change oriented with a willingness to take risks and lead change
• Experience creating wireframes, clickable prototypes, high-fidelity design mock-ups and documenting interactions for UI specifications
• Good understanding of current mobile and web design trends/patterns
• Able to manage your own project and direct Jr. designers on the team
• Excellent presentation and communication skills (verbal and written)
• Organized, dependable and never miss a deadline
• Ability to work and brainstorm independently and collaboratively
• Strong and clean design aesthetic
• Passion for learning and staying on top of trends
• Proficient in Figma and aware of HTML/CSS/JavaScript
• Visual design skills and mobile experience are a big plus

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company --transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at .
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Cab Facility
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Relocation Benefit

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-MT #LI-Hybrid
Estimated Job Posting End Date: 10-06-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Skills Required