Job Description

Core responsibilities

Client consultation:

Assess client needs and provide expert advice on health insurance policies, benefits, and coverage options.

Sales and enrollment:

Help clients select the most suitable plan based on their budget and requirements, and assist them with the application and enrollment process.

Policy and claims management:

Assist clients with ongoing policy needs, such as processing claims, handling renewals, and addressing issues or concerns.

Administrative tasks:

Maintain accurate records of client interactions, transactions, and policy details.
Key skills and qualifications

Communication:

Excellent interpersonal and communication skills are essential for explaining complex policies and building client relationships.

Product knowledge:

A strong understanding of health insurance products, benefits, and regulations is required.

Problem-solving:

Ability to research and resolve customer complaints and concerns.

Detail-oriented:

Good organizational skills to maintain accurate records and manage multiple clients.
Specialized roles

Health Insurance Specialist:

Focuses on the administrative and analytical side, which includes processing claims, ensuring regulatory compliance, and managing policy details.

Health Insurance Manager:

Oversees daily operations, mentors a team, develops strategies, and handles escalated issues.
Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Language:

English (Preferred)
Work Location: In person