Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.



athenahealth is a progressive & innovative U.S. health-tech leader , delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes. Acquired by Bain Capital in a $17B deal , we're growing fast and investing in bold, strategic product innovations. We foster a values-driven culture focused on flexibility, collaboration, and work-life balance .



Headquartered in Boston , we have offices in Atlanta , Austin , Belfast , Burlington , and in India: Bangalore , Pune , and Chennai .

Position Summary:

We are looking for Senior Infrastructure Developers to join our Cloud Infrastructure Engineering division in Bangalore . Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth's solutions . We are directly responsible for thousands of servers , petabytes of storage , and handling thousands of web requests per second , all while sustaining growth at a meteoric rate . We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine. But enough about us; let's talk about you !



You're a seasoned engineer with a passion for identifying and resolving reliability and scalability challenges . You are a curious team player , someone who loves to explore, learn, and make things better . You are excited to uncover inefficiencies in business processes , creative in finding ways to automate solutions , and relentless in your pursuit of greatness . You're a nimble learner capable of quickly absorbing complex solutions and an excellent communicator who can help evangelize engineering excellence .

The Team:

We are a group of Site Reliability Engineers who are passionate about reliability, automation, and scalability . We use an agile-based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems in both private and public cloud and make data-driven decisions suited for the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward .



Job Responsibilities

Leverage the principles of resilience engineering to ensure the stability, security, and scalability of our systems and services.

Ensure product success through the strategic use of technologies such as AWS , Terraform .

Develop software-based, automated solutions for database administration tasks.

Design and implement software services that support Infrastructure-as-Code principles.



Typical Qualifications

Minimum 4 years of experience building, scaling, and supporting highly available systems and services .

Expertise in the delivery, maintenance, and support of AWS services .

Experience supporting applications on Cloud , working familiarity with AWS commonly used services (Computing/EC2, Database/RDS, Networking, Content Delivery, Containers/ECS/EKS, Storage/S3, CloudFormation, Serverless Computing/Lambda, Load Balancing).

Exposure to configuration management tools like Puppet is a plus.

Experience with Infrastructure-as-Code tools such as Terraform .

Proficiency in at least one scripting or programming language (Ansible, Python, Shell etc.) preferred.

Experience implementing solutions using SRE , DevOps principles , Continuous Integration & Continuous Delivery , source code management/version control (Bitbucket/GitHub).

Familiarity with telemetry, observability , and monitoring/visualization tools (e.g., Prometheus, Alertmanager, Grafana or similar).

Expertise in promoting and driving system visibility to aid in the rapid detection and resolution of issues .

Experience with GenAI preferred.



Behaviours & Abilities Required

Ability to learn and adapt in a fast-paced environment .

Ability to work collaboratively on a cross-functional team with a wide range of experience levels.

Ability to prioritize both individual time and the time of the team.

Strong negotiation and problem-solving skills .

Ability to keep projects on track and provide regular progress updates .

Ability to context-switch when required and manage multiple projects simultaneously .

Participation in Rotational On-Call support .



About athenahealth

Our vision:

In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients -- powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture:

Our talented employees -- or athenistas, as we call ourselves -- spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment:

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces -- some offices even welcome dogs.



We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.



In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here:

athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity