Job Description

About this role:

Wells Fargo is seeking a Senior Infrastructure Engineer...

In this role, you will:

• Participate in various projects intended to continually improve or upgrade the infrastructure
• Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
• Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
• Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendor
• Provide inputs for technical designs, implementation plans and identify project risks and resource requirements
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Recommend courses of action to maintain cost effectiveness and achieve results
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with technology, leaders and vendors
• Manage & support a small portfolio of in regional locations that consists of Restricted Technology rooms, 3rd Party colocation facilities, and Administration Technology rooms. Support focuses on planning, forecasting, day to day operations, and optimizing Technology Hosting and Non-Hosting environments. Position will report directly to the India & Philippines (I&P) Leader with a dotted line alignment to the Data Center Management (DCM) Leader of the International space in the U.S.
• Responsibilities include providing a governing focal point for all Technology Room activities, ensuring site integrity and systems availability through the enforcement of corporate security and governance policies and controls, information processing facility specifications, information technology standards, processes and disciplines. Provides proactive identification of risk and the creation and execution of risk remediation plans. Provide the appropriate leadership necessary to partner to optimize and efficiently manage our raised floor environments according to business goals, objectives, and standards. Inspires the cooperation and confidence of others and effectively uses power and influence to insure quality support, solid controls, facility stability, uncompromised service delivery and strategic focus.
• Accountable for establishing, standardizing and implementing site specific operations procedures, standards and guidelines in collaboration with the Corporate Properties Group and other Technology Room partners such as Network, Storage, and Voice.

Required Qualifications:

• 8-10 years of overall Technology Infrastructure and Solutions experience, 5+ years overall data center or Technology Hosting environments experience. Must have proven experience in: client relationship management, operations management, and project management as well as demonstrated relationship management ability with a medium-sized business unit or multiple, large internal technology groups.

Desired Qualifications:

• Detailed prior experience in operations management with strong skill set especially around customer and delivery focus
• Teamwork: Able to lead teams others with influence as well as authority
• Demonstrated ability to write and communicate professionally
• Willingness to travel once per quarter with in county

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.