Job Description

Senior Information Security Analyst (Okta)- Pune, India
Are you a passionate security professional? Are you excited to learn and grow your skills in a strong global cybersecurity team? Are you interested in joining a globally diverse financial services organization? Then it's time to join Western Union as an Information Security Engineer in Pune.
Western Union powers your pursuit
The Information Security Engineer position will be responsible for the support, administration and integration of our Cloud Identity and Access Management system to include roles configuration, updating the access and creating the policies.
Role Responsibilities

• With these projects, your day-to-day activities primarily focuses on integrating applications using SAML2.0, OAuth 2.0, OIDC.
• Troubleshooting the issues using AAA rule Authentication, Authorization and Accountability. Providing Authentication to the applications, Managing Authorization to the resources in the organization based on the roles and Attributes. And monitoring the user activities with okta logs or Splunk logs.
• Work on ticketing tool Service Now. Where tickets are created by the users and used to resolve and close the tickets based on the priority and the order we receive.

Experience in Adaptive MFA policies for the application based on the organization rules and application requirements which seek permission from security team for approval to update the org MFA policy. * Work on High-Risk applications like PCI, and SOC applications to enable Authentication policies.

• Use okta verify, okta fast pass to login without the requirement of entering password for the users.
• Provide 24/7 on call support for solving Tickets on a rotating basis with other team members.
• Prepare documentation about procedures and KB articles to follow in okta about trouble shooting based on the scenarios we faced and Password rest procedures, MFA reset procedures and used to share on knowledge base.
• Experience in integrating OIDC applications using different grant flows.
• Configure SPA, Native applications in OIDC and used to create custom auth server for each OIDC apps based on the requirements.
• Manage Admin access for the applications and groups.

Provisioning:

• Provision the users by SCIM to automate the users for real time access to the application directly without creating the user from application side.
• JIT provisioning to create the user account instantly in the Azure or Okta portal when the user signs into the application.
• With Okta provisioning, we can help automate some of these processes. Okta provisioning can cover the entire user lifecycle, from creating the new user account to updating the user attributes within the account and, when the person leaves the organization or no longer requires access to the account, can even deprovision the account.
• It is up to the service provider to determine via their application programming interface or API as to whether or not provisioning capabilities will be available. When adding an application from the Okta Integration Network or OIN, should you want to focus your search to only those applications which do support provisioning, you can use the Supports Provisioning filter located on the left to view only applications which support provisioning features.
• So, I have used expression language in okta while creating the groups, Custom attributes, SAML Assertions and also writing the claims for the OIDC applications as per the requirement.

Interaction with other Teams:

• Need to collaborate with other IAM teams like AD team, which is our primary user database.
• Interact with PKI team for certificate management to the applications. (Venafi, DigiCert)and with PAM team where we use CyberArk for managing Privileged accounts.
• Also, with the GRC team to check on the application risk assessment to check whether it is good to move forward with the SSO configuration with the app.

Role Requirements

• 5-7 years of hands-on experience with Okta development and administration
• Strong working experience in SSO protocols (SAML, OIDC, OAuth2)
• Experience with MFA implementation and adaptive authentication policies
• Proficiency in Java and scripting languages (JavaScript, Python, Bash, or PowerShell)
• Experience with Okta Workflows, Okta APIs, and custom Hooks
• Solid understanding of IAM concepts, including RBAC, JIT provisioning, and identity federation
• Familiarity with directory services (e.g., Active Directory, LDAP, Azure AD)
• Experience integrating SaaS and custom applications with Okta
• Strong problem-solving and communication skills.
• Okta Certified Professional or Okta Certified Developer
• Experience with DevOps tools and CI/CD pipelines
• Knowledge of security frameworks (e.g., NIST, ISO 27001)
• Familiarity with cloud platforms like AWS, Azure, or GCP

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company --transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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Estimated Job Posting End Date: 11-26-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Skills Required