Job Description

Job ID: 103158


- Bengaluru
- Chennai
- Gurugram
- Kolkata
- Mumbai






Do you want to work on complex and pressing challenges--the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you've come to the right place.
YOUR IMPACT


In this role, you will lead strategic transformation initiatives in financial services, with a focus on Micro, Small, and Medium Enterprise (MSME) banking, lending, and digital-first product innovation.


You will design and implement comprehensive digital and AI-enabled strategies that help clients modernize operations, enhance customer experience, and build future-ready capabilities. You will reimagine product and customer journeys, leveraging data and technology to improve efficiency, personalization, and scalability.


You will partner closely with client leadership teams to translate strategic priorities into executable roadmaps, managing delivery across diagnostics, solution design, execution, and capability building. You will develop innovative financial and credit products tailored to MSME and retail segments, grounded in market insights and emerging digital trends. In addition, you will engage with client leadership and teams at all levels to ensure the seamless implementation of change initiatives and effectively address operational challenges.


You will also monitor and measure impact, providing performance analytics and actionable recommendations to drive continuous optimization. Throughout the transformation process, you will foster strong relationships with client stakeholders, promoting collaboration and knowledge sharing to ensure lasting success.


YOUR GROWTH


Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.


In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues--at all levels--will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.


When you join us, you will have:

Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
YOUR QUALIFICATIONS AND SKILLS


Undergraduate degree in Finance, Business Administration, or a related field is preferred Minimum of 1 year of experience in financial services, fintech, or related industries, with a focus on credit and digital transformation initiatives Strong understanding of financial products and services, particularly in retail, SME, and corporate banking Exceptional problem-solving and analytical skills, with the ability to dissect complex issues, identify root causes, and propose actionable solutions Excellent interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels * Proficiency in English, both written and verbal, is required; additional languages are a plus