The Senior HRIS Officer is responsible for activities in support of the HRIS SAP Success Factors systems. This includes system support, problem resolution and new system or functionality implementation. This position works with the HR Country Key Users on configuration of security roles, workflow and business rules, ensuring data integrity, usefulness of critical people data, and creation of standard work, policies and procedures around HRIS maintenance and application.
Principal Accountabilities and Key Activities
Manage the day-to-day operations, configuration, and maintenance of the HRIS Success Factors System modules including Employee central, Performance Management, Compensation, Learning Management, Succession and Recruiting
Support with SAP release upgrades
Support with UAT (User Acceptance Testing) during implementations & enhancements
Provide regional end user support on data entry procedures, system navigation, troubleshooting and reporting
Support with training of new users, managers and HR leaders globally
Ensure accuracy and data integrity of HRIS system through periodic reviews and audits
Support with Integrations with both HR and D&T systems
Work with our Success Factors Partner EX3 on provisioning requirements, troubleshooting & implementation projects
Document processes
Raise support tickets with SAP as required
Support with other HRIS projects as required
Education, Qualifications and Experience
Essential Degree qualified or relevant experience
Experience as a SuccessFactors administrator
Advanced user of Microsoft Excel, specifically v-lookups, pivot tables, conditional formatting and advanced formula writing
Strong understanding of HRIS structure, functions and processes
Familiar with standard HR concepts, practices, and procedures including Benefits, Payroll, Employee central, Performance Management, Learning Management, Succession and Recruiting
Experience collaborating with all levels of management and colleagues in other areas such as IT and Compliance
Ability to communicate with technical and non-technical users and facilitate effective outcomes
Must be able to independently prioritize assignments based on urgency and communicate timelines effectively
Ability to maintain strict confidentiality
Strong analytical, diagnostic and troubleshooting skills
Strong customer service skills
Desirable System testing
Release cycle management,
Creating and delivering system training
Process documentation
Implementation of HRIS modules
Success Factors Recruitment module experience
At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.
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