Job Description

Position Overview:
We are seeking an experienced Senior HR Manager to lead end-to-end HR operations. This role combines strategic leadership, people management, HR analytics, compliance, and talent development, ensuring HR practices support organizational goals and foster a high-performance culture. The ideal candidate will act as a trusted advisor to leadership and manage diverse HR functions across all levels.
Key Responsibilities
1. Strategic HR Leadership & Governance

• Develop and implement HR strategies aligned with organizational and business objectives.

• Partner with leadership on workforce planning, succession management, and organizational design.

• Lead HR process transformation and change management initiatives.

• Benchmark HR practices and maintain competitiveness through market intelligence.

• Oversee HR audits, policy updates, ISO/client evaluations, and ensure compliance with all statutory regulations.

2. Talent Acquisition & Onboarding

• Manage end-to-end recruitment for all departments to ensure timely, quality hiring.

• Strengthen employer branding to attract skilled professionals in healthcare and medico-legal domains.

• Collaborate with department heads to define role-specific competency frameworks.

• Drive structured onboarding and induction programs for smooth integration of new hires.

• Monitor recruitment metrics such as time-to-fill, offer-to-join ratio, and new hire retention.

3. Performance Management & Employee Development

• Implement KPI- and KRA-based performance management systems across teams.

• Facilitate goal setting, mid-year, and annual appraisal cycles with calibration reviews.

• Support managers in identifying underperformance and building improvement plans.

• Design incentive, reward, and recognition programs tied to business outcomes.

• Conduct competency mapping and skill-gap analysis for career and leadership development.

4. Learning & Development

• Build and manage the annual training and development calendar.

• Implement leadership and professional development programs for team leads and managers.

• Partner with external trainers and e-learning platforms to enhance learning effectiveness.

• Track training participation, feedback, and ROI to measure development impact.

• Promote a continuous learning culture and internal mobility opportunities.

5. Employee Relations, Engagement & Culture

• Foster a positive, transparent, and inclusive workplace culture.

• Drive employee engagement surveys, team events, and feedback initiatives.

• Handle grievances, disciplinary actions, and conflict resolution with fairness and empathy.

• Promote Diversity, Equity, and Inclusion (DEI) and employee wellness initiatives.

• Conduct employee counselling, recognition programs, and CSR or engagement activities.

6. Compensation, Benefits & HR Operations

• Oversee payroll coordination, incentive disbursements, and statutory compliance (PF, ESI, etc.).

• Maintain HRMS for attendance, leave, and reimbursements management.

• Ensure data accuracy, confidentiality, and process standardization across HR operations.

• Conduct compensation benchmarking to maintain internal equity and market competitiveness.

• Prepare and present monthly HR dashboards and analytics to leadership.

7. HR Technology, Analytics & Process Improvement

• Manage and optimize HRMS, ATS, and digital HR tools for automation and efficiency.

• Utilize HR analytics to monitor trends in attrition, performance, and engagement.

• Identify process gaps and implement continuous improvements for scalability and efficiency.

• Support manpower forecasting and budget planning using data-driven insights.

Requirements
Key Skills & Competencies:
Strong knowledge of Human Resource Management, Labor Laws, and Statutory Compliance
Excellent understanding of Payroll, Compensation & Benefits Administration
Hands-on experience with HRMS / ATS tools (Zoho People, GreytHR, Darwinbox, or equivalent)
Strong analytical and reporting skills using MS Excel and HR dashboards
Exceptional communication, interpersonal, and conflict-resolution abilities
Educational & Experience Requirements
Bachelor's or Master's Degree in Human Resources - MBA (HR), MSW (HR), MHRM, or PGDM in HR from a recognized institution. 5-10 years of progressive HR experience with at least 3 years in a managerial or senior HR role.
Preferred Additional Certifications: HR Analytics, Talent Management, or Performance Management Systems, Statutory Compliance or Payroll Management certification.
Technical Proficiency: Experience with HRMS/ATS platforms (Zoho People, GreytHR, or similar).
Benefits
Paid Sick leave, Casual leave, Compensatory leave and Fixed Week offs
Statutory Benefits (PF), Health Insurance
Paid Parental leaves based on the company norms (Maternity & Paternity)
Holidays based on Indian & US

Skills Required