Job Description

- HR Manager

Location:

Surat, Gujarat

Industry:

Knowledge Process Outsourcing (Accounting for USA Clients)

Position Type:

Full-time | On-site(Only Females must apply)

About Us

We are a growing KPO based out of Surat, specializing in providing accounting and finance services to clients in the USA. As we expand, we are looking for a dynamic and people-oriented

HR Manager (Female)

to join our leadership team and ensure smooth management of recruitment, employee engagement, and organizational development.

Position Overview

The

HR Manager

will be responsible for managing the end-to-end HR functions including

recruitment, employee relations, training & development, performance management, and employee engagement

. The ideal candidate should have strong interpersonal and communication skills with proven HR experience in a corporate environment.

Key Responsibilities

Recruitment & Talent Acquisition

Manage the hiring process end-to-end, from job postings to onboarding. Partner with department heads to understand manpower requirements. Build talent pipelines for accounting, finance, and support roles.

Employee Relations & Query Resolution

Act as the first point of contact for employee queries and grievances. Maintain a positive and supportive workplace environment. Implement employee engagement initiatives to boost morale and retention.

Training & Development

Identify training needs across the organization. Coordinate soft skills, technical, and compliance training programs. Support career development and succession planning.

HR Operations & Compliance

Maintain employee records, HR policies, and ensure compliance with local labor laws. Oversee performance management, appraisals, and feedback processes. Drive initiatives for employee well-being and work-life balance.

Qualifications & Skills

Female candidate with

5-7 years of experience

in HR management or a related field. MBA/PGDM in HR or related discipline preferred. Strong knowledge of recruitment, employee relations, and HR best practices. Excellent communication, interpersonal, and soft skills. Experience working in a service industry (KPO/BPO/IT/Accounting Outsourcing) preferred. Ability to handle multiple responsibilities in a fast-paced environment.

What We Offer

Competitive salary and benefits package. Opportunity to work with international clients and a professional team. Supportive, growth-oriented workplace culture. Exposure to global HR practices in the outsourcing industry.
Job Type: Permanent

Pay: ?45,000.00 - ?80,000.00 per month