Job Description

ob Title

Senior HR Executive -- Hair Transplant Clinic

Location

A1 Third Floor, Swapnil Enclave, Shanmugham Road, Marine Drive, Ernakulam Kochi, Kerala - 682031

Reporting To

Zonal Head

Job Type

Full-time

Key Roles & ResponsibilitiesAreaResponsibilities

HR Operations

o Oversee recruitment & selection for clinical (surgeons, technicians, nurses) and non-clinical roles (front desk, admin, housekeeping).

Manage onboarding/offboarding process. Maintain employee records; ensure compliance with labour laws and clinic regulations. Process payroll in coordination with finance and ensure accurate timekeeping.

Employee Relations & Welfare

o Act as point of contact for staff queries, grievances, disciplinary actions. Promote a healthy, motivating work culture; organize team building, recognition programs. Monitor staff satisfaction; conduct exit interviews and suggest improvements.

Training & Development

o Identify training needs for clinical and support staff. Arrange periodic trainings (technical updates, customer service, safety, hygiene). Track performance; facilitate appraisals and career growth path mapping.

Compliance & Policies

o Ensure all HR policies are documented; update as needed in line with local law (labour, health, safety). Ensure clinic complies with relevant certifications / Regulatory / Licensing requirements (e.g. for medical devices, sanitation etc.). Maintain confidentiality of patient-related info and staff data.

HR Planning & Strategy

o Forecast staffing requirements as per patient load and clinic expansion. Work closely with management to align HR strategy with clinic growth goals. Report on HR metrics (attrition, training budgets, hiring time, etc.).

Other Tasks

o Assist in budgeting for HR activities. Coordinate with other departments (surgery/clinical, operations, marketing) for HR support. Any ad-hoc tasks required by the management.Qualifications & Experience

Education

: Bachelor's degree in Human Resources, Business Administration, or related field. Master's or HR certification (e.g. MBA-HR, SHRM, CIPD etc.) preferred.

Experience

: ~3-5 years (or more) in HR role; at least 1-2 years in senior or supervisory capacity. Healthcare or clinic experience is a plus--experience in cosmetology, dermatology, or medical aesthetic clinic is highly preferred.

Skills

: Strong knowledge of employment laws and medical industry best practices. Excellent communication & interpersonal skills. Good organizational, documentation, and conflict resolution skills. Ability to multitask, prioritize, and work under pressure. Proficiency in MS Office; experience with HR software / ERP is a plus.
Key Competencies / Attributes

Ethical, discreet, professional integrity Empathy & ability to handle sensitive matters (especially in medical settings) Proactive & solution-oriented mindset Team spirit; ability to liaise between management and staff smoothly
Performance Indicators (KPIs)

Time-to?hire for clinical and non-clinical roles Staff retention / turnover rate Employee satisfaction scores / feedback Training hours per staff / fulfillment of training plan Compliance audit results (safety, hygiene, regulations)
Salary & Benefits

35k to 40k Incentives / bonuses based on performance Health/medical insurance (if provided) Leave benefits, shift allowances etc. Other perks (clinic services, discounts, etc.)
Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off * Provident Fund