Job Description

About Careem
Careem is THE internet platform for the greater Middle East region. A pioneer of the region's ride-hailing economy, Careem is expanding services across its platform to include mass transportation, delivery and payments to become the region's everyday SuperApp. Careem's mission is to simplify and improve the lives of people and build a lasting organisation that inspires. Careem was established in July 2012, and was acquired by Uber in 2020. Careem operates in over 100 cities across 14 countries and has created more than one million employment opportunities in the region.

About Careem:
Careem is the internet platform for the greater Middle East region. A pioneer of the region's ride-hailing economy, Careem is expanding services across its platform to include mass transportation, delivery and payments to become the region's everyday SuperApp. Careem's mission is to simplify and improve the lives of people and build a lasting organisation that inspires. Careem was established in July 2012, and was acquired by Uber in 2020. Careem operates in over 100 cities across 14 countries and has created more than one million employment opportunities in the region.
Key Responsibilities:
Growth Strategy & Insights:

• Analyze commercial and operational performance across brands, zones, and customer segments to identify growth levers and gaps
• Develop frameworks like metric trees, brand scoring models, and user segmentation to diagnose performance and recommend targeted interventions.
• Lead experiments and initiatives that improve merchant performance, investment efficiency, and return on ad spend (ROAS).

Partner & AM-Facing Reporting:
Design, automate, and maintain reporting infrastructure for Account Managers and restaurant partners, focused on:

• Visibility into brand-level and zonal-level performance
• Campaign performance and optimization levers
• Retention, new user acquisition, AOV uplift, and CAC tracking
• Translate raw data into self-serve dashboards that empower commercial teams to act quickly and confidently.

Commercial Decision Support:

• Partner with GMs, Sales, Product, and Data Engineering to build insights that drive pricing, promotions, campaigns, and supply initiatives.
• Evaluate the impact of partner and Careem-funded incentives and promotional campaigns on GMV, order growth, and Takerate uplift.

What Were Looking For:

• 35 years of experience in business analytics, growth, or commercial strategy roles - preferably in marketplace, food delivery, or e-commerce industries
• Fluency in SQL and familiarity with self-serve data tools (e.g., Tableau,Superset)
• Strong understanding of commercial levers: pricing, incentives, campaigns, product-mix, and partner dynamics
• Stakeholder management across product, commercial, sales, and leadership teams

You will unlock:

• Increased campaign ROI through smarter targeting and spend allocation
• Stronger merchant partnerships through transparency and actionable reporting
• Accelerated growth of key brands by aligning product, commercial, and ops initiatives with data-led strategy
• An AI-enhanced analytics infrastructure that scales insights across the org