Job Description

As the Senior/Group Manager of People Operations, you will be the custodian of our payroll integrity and statutory hygiene. You will lead the "Engine Room" of HR, ensuring that 2,500+ MediBuddy employees are paid accurately, our incentive structures drive performance, and our compliance record remains gold-standard for audits. You will also act as a strategic partner in Annual Operating Plan (AOP) budgeting and financial forecasting.

Key Responsibilities

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1. Payroll & Compensation Excellence

End-to-End Payroll: Oversee the monthly payroll cycle for 2,500+ employees (Full-time, Contract, and Consultant models). Incentive Management: Own the design, calculation, and timely payout of sales and departmental incentives. Increment Cycles: Lead the execution of annual/mid-year appraisal payouts and salary revisions.
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2. Statutory Compliance & Audits

Governance: Ensure 100% compliance across PF, ESIC, PT, Gratuity, and LWF. Licensing: Manage and renew all local registrations, including the Shops & Establishment Act across multiple locations. Audit Ownership: Lead internal and external HR audits. Act as the primary point of contact for labor inspectors and statutory auditors. Insurance: Manage corporate group medical (GMC) and personal accident (GPA) insurance policies and claims.
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3. Financial Planning & Analytics

AOP & Budgeting: Collaborate with Finance and HR Leadership to build the Annual Operating Plan for headcount costs. Forecasting: Provide monthly variances and rolling forecasts for people-related expenses. MIS & Reporting: Deliver high-impact HR dashboards, monthly MIS, and ad-hoc reports to the leadership team.
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4. Team Leadership

Mentor and manage a team of 3-4 HR Ops professionals. Drive process automation to reduce manual intervention in the payroll and compliance workflow.

Candidate Profile

Feature




Requirement




Experience




10-14 years of core HR Ops/Payroll experience.




Industry




Experience in high-growth Tech/Digital Health/Fintech or large-scale Retail is preferred.




Expertise




Deep knowledge of Indian Labor Laws and the latest payroll taxation norms.




Tools




Hands-on experience with HRMS, payroll systems and advanced Excel.




Education




MBA in HR or Finance, or equivalent professional certification.

Success Attributes

Analytical Rigor: You don't just report numbers; you find the story behind them. Compliance Mindset: You believe in "First Time Right" and have zero tolerance for statutory lapses. * Stakeholder Management: Ability to navigate conversations with both Finance (on budgets) and Employees (on grievances).