Job Description

What You'll Do:
The Global Business Operations Manager will be reporting to Sr Director Business Operations supporting the Customer & Compliance Operations (CCO) organization by leading programs that improve clarity, agreement, and performance across a global team. You will operate as a strategic advisor and execution partner to the Chief of Staff, helping drive priorities across strategy, finance, data, and program operations. You will hold end-to-end ownership of projects that enable senior leaders xe2x80x94 from VP to EVP xe2x80x94 to make informed decisions and scale quickly. What Your Responsibilities Will Be:

• You'll lead annual and quarterly planning, including OKRs, headcount modeling, and budget tracking
• Create business cases and frameworks to support leadership decisions
• Keep teams aligned through clear roadmaps, updates, and regular communications
• Analyze performance data and financial models to highlight trends and drive decisions
• You'll build and update dashboards, presentations, and reports that explain complex data.
• Manage key tools and templates, including scorecards, capacity models, and board materials
• You'll run high-priority projects from start to finish, tracking progress and reporting outcomes
• You'll represent the Chief of Staff in meetings when needed.
• You'll Improve business routines such as forecasting and leadership reviews
• Lead changes that improve how teams work together across the organization
• Work with leaders across teams to share goals, surface insights, and make decisions

What You'll Need to be Successful:

• 8+ years in Business Operations, Chief of Staff, Program Management, Strategy, or a related role.
• Experience working directly with senior executives and leading cross-functional initiatives
• Strong financial and data literacy able to build and interpret budgets, forecasts, and performance scorecards
• Skilled in PowerPoint, Excel, Power BI, and collaboration tools such as Slack, SharePoint, Confluence, and Zoom
• Ability to turn data and qualitative input into actionable strategies and recommendations
• Strong execution skills with a track record of delivering fast, high-quality outcomes
• Attention to detail and clarity under shifting priorities
• Executive presence able to explain insights across written, visual, and verbal formats
• Comfortable navigating ambiguity and driving clarity and accountability across teams
• Known for building trust, influencing decisions, and getting follow-through from partners

#LI-Hybrid How We'll Take Care of You:
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara:
Were Avalara. Were defining the relationship between tax and tech.
Weve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and were not slowing down until weve achieved our mission - to be part of every transaction in the world.
Were bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture weve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
Weve been different from day one. Join us, and your career will be too.
Were An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company xe2x80x94 we dont want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.