Job Description

Job description

Company:

LAKDI.com - Furniture & Interiors Co.

Location:

New Delhi, Delhi, India (PAN-India operations)

Job Title:

CRM & Sales Manager (Interior Design Background)

Seniority Level:

Mid-High level

Employment Type:

Full-time

Industry:

Furniture & Home Furnishings Manufacturing

Role Overview

Lakdi.com is hiring a CRM & Sales Manager with a strong background in interior design and sales. This role blends CRM management with client engagement and project coordination - ideal if you want to manage CRM workflows for interior and furniture sales, coordinate with design teams, and drive conversions.

Key Responsibilities

CRM & Lead Management

? Manage CRM tools daily (lead updates, allocations, follow-ups).

? Track lead progress and ensure consistent engagement.

? Maintain detailed records of client data and communication.

Sales & Client Interaction

? Understand client requirements (design, budget, preferences).

? Prepare proposals, quotations, and guide clients through the sales process.

? Negotiate and close deals across interior and furniture projects.

Interior Design Coordination

? Work with in-house design teams (layout interpretation, renders).

? Communicate design intent clearly to clients and internal teams.

Project & Operations Coordination

? Oversee project progress from lead to delivery.

? Coordinate with production, logistics, and site teams.

? Provide regular updates to clients and resolve escalations.

Customer Service & Retention

? Address post-sales issues and promote repeat business.

? Conduct feedback calls after project completion.

Skills & Qualifications Required

? Strong communication and relationship building

? Experience with CRM tools (e.g., Zoho, HubSpot, LeadSquared)

? Background in interior design or furniture sales

? Ability to read and interpret layouts/drawings

? Good negotiation skills

? 2-6 years relevant experience preferred

? Degree/diploma in Interior Design/Architecture advantageous

Role Expectations

? Hit monthly revenue targets.

? Increase lead conversion via CRM.

? Produce reporting on sales and pipeline progress.

? Work closely with design, production & logistics teams.

What Lakdi.com Offers

? Competitive salary + performance incentives

? Work with a fast-growing PAN India interior & furniture brand

? Professional growth opportunities

? Collaborative environment across design and manufacturing teams

Job Type: Full-time

Pay: ₹35,000.00 - ₹55,000.00 per month

Work Location: In person