The Senior Functional Lead will lead the design, integration and global template adoption for Coupa for the Finance Technology Team. They will closely with Finance Technology architecture teams and GPO teams to ensure alignment. Responsible for leading any vendor management relationships with Coupa and any System Integrator. Being the Technology figure head for Coupa and being the first point of contact for all technology, integration and roadmap queries. This role requires hands-on experience with Coupa Procurement configuration, as well as a strong understanding of procurement processes (P2P).
Reporting into the Associate Director of the Finance Platforms, the Senior Functional Lead will be expected to help drive awareness and consistency of the platform. The Senior Functional Lead will be a confident self-starter who has had experience with Coupa in an architecture or integration type role.
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Key Responsibilities of the rolePoint of contact in BPB for the design, integration and delivery of Coupa Procurement for all implementations
Working with GPOs to define the global template design for procure to pay (in line with other global systems of record) and understanding where data is mastered
Define the appropriate configuration to realise the global template
Foster excellent relationships with our internal partners including the application support team, architecture, finance, accounts payable and local IT teams, and external partners including suppliers.
Ensure environment strategy is fit for implementation purposes
Lead strategic implementation of Coupa Procurement across all practices
Ensure stable, working solution is available for handover to BAU operational support upon completion of program
Configure and optimize Coupa modules, including Supplier Management, Purchase Orders, Supplier Invoices, and Sourcing.
Tailor the platform to meet procurement policies, workflows, and business requirements.
Manage user access, roles, and permissions within the Coupa platform to ensure appropriate security and compliance.
Lead and support integration between Coupa and D365 with middleware as Snap logic.
Hands On experience with Roll-out and multiple end to end Implementations.
Design, configure, and monitor data flows between Coupa and D365, ensuring real-time synchronization of procurement data.
Serve as the primary point of contact for troubleshooting and resolving technical issues related to the Coupa platform.
Collaborate with internal teams (IT, Procurement, Finance) to address user concerns, technical challenges, and system performance issues.
Stay updated on new Coupa features and best practices to recommend system enhancements or improvements and experience on Release management.
Provide training and technical support to procurement users, ensuring they understand how to use Coupa effectively and efficiently.
Create user guides, FAQs, and knowledge base articles to assist procurement teams with self-service support.
Analyze procurement processes and recommend solutions to automate or streamline workflows using Coupa capabilities.
Leverage Coupa's reporting and analytics tools to help drive procurement efficiency and decision-making.
Participate in meetings to support project planning, requirements gathering, and system enhancement initiatives.
Stake Holder Management.
Professional Knowledge/SkillsPrevious Coupa Procurement experience with 12 plus years.
Certification: Must be Coupa (Procurement) Certified Implementation Professional and any other related certifications would be added advantage
Organised and prepared to make plans up-front, documenting steps taken
Technical background in Architecture and or Integration
Vendor management (technical, commercial and contractual)
Self-starter, proactive and keen to improve the Coupa capability
Experience in Coupa Procurement Implementation/configuration & support.
Module Experience: Purchasing module, Supplier Management, Sourcing, Catalogs and Contract Management, Invoice Management, Reporting & Dashboards development.
Configuration Experience: Roll-Out of Entities, Approval Workflows, System Customization. Release management, SIM, User management etc.
Integration Experience: ERP integration (preferably D365), Coupa APIs, Middleware, Web Services, Data Integration and Postman.
Solid understanding of procurement processes (e.g., supplier management, sourcing, purchase orders, invoicing).
Experience with system integrations, including API integrations, SFTP, or middleware tools.
Soft SkillsAnalytical, detail-orientated and with excellent judgement
Works well with others - excellent verbal and written communication skills
Confident and comfortable to speak and present at senior levels.
Strategic thinker, able to connect details to the bigger picture
Time management and prioritization, able to handle multiple deadlines effectively
Adaptable and resilient in fast-paced, changing environments
Location:
Bangalore
Brand:
Bcoe
Time Type:
Full time
Contract Type:
Permanent
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