To work on the JIRA\xe2\x80\x99s assigned as part of Onboarding.
Business
Retails Product.
Processes
Aligning to the New Ways of Working and coordinating with the teams to ensure Delivery is Met.
People and Talent
Work Closely with the teams
Risk Management
Ensure a full understanding of the risk and control environment within the organisation.
Identify, manage, and mitigate risk that would impact the overall success.
Regulatory and Business Conduct
Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Key Stakeholders
Business Users / Interfacing Partners
Other Responsibilities
Ensure the availability of BAU is managed and maintained
All Issues and Changes are tracked for closure
Business communications to be shared to user Community
Our Ideal Candidate
Graduate
Experience required 6 - 10 years.
Skills - JAVA / PEGA / Functional and Technical knowledge.
Provide 24 x 7 support for production systems as necessary to proactively protect the integrity, confidentiality, and availability of information of the company.
Provide support to users from across the globe for various critical applications and platforms, troubleshooting authorization issues, responding to support requests and researching user issues.
Perform production support activities by providing issue analysis and resolution within the specified SLA, depending on the severity of the issue.
Must be able to complete assigned tasks and duties on-time under aggressive Service Level Requirements.
Work effectively in a team environment and lead the team.
Role Specific Technical Competencies
Development programming languages
Angular JS, Java
Operating systems
Unix / Linux
Database
Oracle, PL / SQl
Application knowledge
Systems documentation
Software Config Management
Process standards
Stakeholder Management
Communication
Analytical and problem solving
About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.