About Us:
Drizzle Drop Inn is a 30-room business-class hotel located in the heart of OMR, Thoraipakkam. We pride ourselves on offering our guests a comfortable stay, excellent hospitality, and personalized service. We are looking for an experienced and professional Front Office Executive to join our team.
Key Responsibilities:
Manage guest check-in and check-out efficiently.
Handle reservations and room allocations through PMS/OTA portals.
Respond promptly to guest inquiries, both in-person and over the phone.
Maintain guest records and ensure smooth front desk operations.
Coordinate with housekeeping and maintenance for guest needs.
Handle billing, cash, and reports accurately.
Ensure guest satisfaction and manage complaints professionally.
Requirements:
Minimum 1 year of experience in a hotel front office or reception role.
Knowledge of hotel PMS software (Win HMS, Sky HMS, or similar).
Good communication skills in English and Tamil.
Pleasant personality and customer service attitude.
Willing to work in shifts (morning/evening/night).
Job Types: Full-time, Permanent
Pay: ₹14,964.00 - ₹23,924.00 per month
Benefits:
Flexible schedule
Paid time off
Work Location: In person
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