Manage front desk operations and ensure efficient check-in/check-out processes.
Supervise and mentor junior front desk staff, providing training and support as needed.
Handle guest inquiries, complaints, and requests in a prompt and professional manner.
Coordinate with other departments to ensure guest satisfaction and operational efficiency.
Maintain accurate guest records and ensure confidentiality of information.
Assist in scheduling and workforce management for front desk staff.
Prepare and present daily reports to management.
Monitor and maintain cleanliness and orderliness of the reception area.
Job Type: Full-time
Pay: From ?18,000.00 per month
Benefits:
Provident Fund
Work Location: On the road
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